Implementation Analyst 3
Livonia , Michigan
November 07, 2016
TEKsystems is doing a project upgrading 900+ customers on their POS pads to be EMV compliant in order for credit cards with chips to be scanned. It will all be remote accessing in, talking the customer through how to swap the pads and troubleshoot from there any issues.

Position Description:
Provides technical support to internal or external networked/ desktop systems. Installs, configures, and troubleshoots workstations, and servers in a heterogeneous environment. Maintains password security, data integrity, and file system security. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades.

Minimum Requirements
Entry level experience in desktop and networked systems support

Critical Skills
• At least 1 year experience with call center environment required
• Hardware, Server, Workstations and peripherals experience (Windows XP, Server2003 environment) required
• Strong communication skills required
• Installing, configuring and troubleshooting networks and hardware required
• 2+ years experience in desktop and networked systems support

Additional Knowledge & Skills
Basic knowledge of procedures, utilities and program scripts is preferred
• Windows 7, Windows Server 2008, SQL Server 2008 knowledge preferred
• Experience with Terminal Services and SQL Database preferred
• Business and technical writing experience a plus

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email for other accommodation options.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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