Inbound Call Center Representatives

  • Company: Adecco
  • Location: Trenton, New Jersey
  • Posted: November 25, 2016
  • Reference ID: 809857764
Adecco is currently seeking Inbound Call Center Representatives for a premier client in Ewing, NJ. As an Inbound Call Center Representative you will be responsible for responding to customer inquiries via phone and email while providing exceptional customer service. Apply Now or call 609-586-4700 (NJ) or 215-891-8463 (PA) TODAY if you meet the qualifications listed below. Hourly Pay Rate: $14.00 - $15.40 Shifts Available: 8:00am-4:30pm, 9:30am-6:00pm, 11:30am-8:00pm Responsibilities include: - Respond to routine customer inquiries via phone and email using scripted responses - Document all call details into case management system - Adhere to call center compliance metrics and service level agreements - Provide world-class service to customers in an accurate, efficient, and professional manner - Minimum of 1-2 yrs. experience in an inbound call center environment required - Must possess excellent and professional communication skills, be flexible and organized, have strong attention to detail and the ability to handle difficult customer situations - Enjoy working in a team environment - Proficient with PC and Windows software Adecco provides one of the most comprehensive benefits packages in the industry to our employees. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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