At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
Goal of the Information Technology Manager: Responsible for providing technical support to hotel associates, management, and guests to enable them to utilize Hyatt technology to achieve business goals.
Primary responsibilities may include:
Installs, maintains, and upgrades hotel IT hardware and software in accordance with Hyatt standards.
Using defined processes, procedures, and protocols, the role employs measures to ensure the security, structure, and integrity of the hotel networks and systems.
This role is also responsible for managing the hotel's network infrastructure and optimizing its performance.
In addition, the role executes required IT maintenance and upgrades with minimal disruption to hotel operations, and maintains proper backups for supported systems.
This role focuses on the day-to-day availability and functionality of IT systems in the hotel and resolves standard user issues.
A little about us:
Hyatt’s goal is to become the most preferred hospitality brand – loved and respected by all. We listen and evolve to meet and anticipate the needs of our colleagues, guests and partners.