Provides day-to-day problem resolution to end-users regarding their PC hardware and software applications, along with problem resolution for all other IT assets onsite (e.g. LAN, servers, etc.) Also provides support for the design, procurement, installation and configuration of all site IT infrastructure to support effective and efficient technology use at the site (e.g. electrical power, HVAC, LAN, servers, disaster recovery, etc.) Perform asset management functions for all IT assets within the site(s).
Work is typically performed under minimal daily supervision, receiving guidance from manager/supervisor about the work that needs to be completed. Able to exercise high level of discretion and latitude in completing tasks.
While performing the duties of this job, the employee is occasionally exposed to fumes, wet and/or humid conditions; moving mechanical parts; and risk of electrical shock. Employees are expected to use PPE (Personal Protective Equipment) and follow appropriate procedures as recommended by EHS when conditions require its use. This may include, but is not limited to, hearing protection, goggles, safety shoes, lockout/tagout etc.