Inside Sales / Demand Generation Representative in Cybersecurity Services (Public Sector) - SecureWorks

  • Company: EMC is now part of Dell Technologies
  • Location: Atlanta, Georgia
  • Posted: September 30, 2016
  • Reference ID: 16000RK8
Inside Sales / Demand Generation Representative in Cyber Security - SecureWorks SecureWorks is a global leader in providing intelligence-driven information security solutions. We play an important role, as no organization in the world is immune from cyberattacks and the nature of the attack is changing every day. Internet security is a problem that will never be solved. Unlike point products that address a specific technology issue, we attack the problem holistically by analyzing threat actor tactics, techniques and procedures, and develop solutions using best-of-breed technologies to protect our clients. We are one of the best in the world at understanding the threat. In short, we give our clients an early warning capability. SecureWorks was founded in 1999 and headquartered in Atlanta, Ga., with offices in all the major security markets around the globe. We have more than 2,000 team members, and partner with more than 4,200 clients in 59 countries to keep the bad guys out of their networks. We’ve been consistently recognized by industry analysts, readers’ polls and as a leader in the Gartner Magic Quadrant for managed security services, worldwide. Role Overview A great Inside Sales / Demand Generation Representative (DGR) is key to our success in new business sales contact activities positioning SecureWorks via telephone to new business lines (including small/medium business, mid and large enterprise, and public services). As a DGR you have the opportunity to excel at the following sales motion activities: initiating new business prospect relationships by phone, enabling value driven conversations and driving customer/prospect interest throughout the early stages of the sales cycle, and then partnering with field sales on appropriate sales activities to achieve revenue quota objectives. Your success drives our company's growth, and is supported by ongoing training programs to help structure your continuous learning and by teaming with specific field sales representatives and territories. Our DGR team is the most successful launch pad for a sales career here, through daily focus on building your knowledge, experience, voice and reputation as a credible resource in the cyber security industry. Role Responsibilities Successful DGRs initiate, maintain and master on-going new business relationships with prospects by telephone, on the basis that each communication provides value to the prospect: -Understand the prospect’s business and information security environment -Articulate clearly a technical acumen and understanding to each prospect -Intuitively and proactively understand the prospect's concerns, and facilitate escalation to the appropriate Direct Sales team resources -Position and match SecureWorks capabilities to each prospect's business driver and challenges -Be perceived as a prospect advocate/peer to ensure all potential service objectives will be addressed and met -Enable a positive sales experience with all prospects -Grow revenues for assigned territory by identifying potential Managed Security Services and Professional Services opportunities As a managed security provider, SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned. Requirements -2 years of experience in telephone-based direct sales / inside sales / lead generation / agency recruiting -- and/or college graduate with the desire for a career in professional sales -Strong ability and awareness to grasp complex, sophisticated solution service sales processes and position effectively to prospects -Ability, passion and desire to conduct outbound telephone activities on an everyday basis -Team oriented with ability to thrive and add to a competitive, energy filled environment -Persistence -Eagerness to learn a new process, and adapt on a daily basis -Must be available to work in Atlanta, GA Preferences -Bachelor’s Degree or higher Location and Hours -Work is onsite at our headquarters in Atlanta, GA -Hours vary by territory: East coast territories typically have an 8am to 5pm work day, Central territories may work 9am to 6pm, and West territories often work 10am to 7pm Eastern time to match the prospect's work day. SecureWorks is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: SecureWorks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at SecureWorks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. SecureWorks will not tolerate discrimination or harassment based on any of these characteristics. SecureWorks encourages applicants of all ages. **Job:** **Inside Sales - Inside Sales Specialist* **Organization:** **Security Solutions* **Title:** *Inside Sales / Demand Generation Representative in Cybersecurity Services (Public Sector) - SecureWorks* **Location:** *GA-Atlanta* **Requisition ID:** *16000RK8*

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