Inside Sales Specialist
Location:
Posted:
January 05, 2016
Reference:
2442266
About Us:

At GE, developing people is embedded in our culture and integral to our growth. Developing people is how we have succeeded across industries and around the world. It's how we've sustained a 130-year record of innovation and reputation for leadership. It's how we solve the toughest challenges for our customers and society. Developing people allows us the build, power, move and cure. It prepares us all for the future. Today, that is as important as ever. Globalization and technology are converging with unprecedented speed to reshape every job, workplace and industry. Our commitment to developing people starts with a belief that education systems must align early and always with the changing requirements of the new economy. It continues with the understanding that employers and educational institutions must collaborate over skills development, enabling people to learn new, relevant skills and work smarter over the entire course of a career. And it creates global leaders, people who can navigate the complexity of our times with clarity, courage and integrity. Developing people is commitment that doesn't just make us better; it makes everyone better. Let GE invest in helping you grow both personally and professionally.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

The Inside Sales Specialist adapts to maintain excellent relationship with external customers, supports partners with inside sales and sales support activities, gathering market data, generate and handle customer interest and demand detection. Provide well defined interests to sales representatives.

Essential Responsibilities:

• Initiate, build and maintain relationships with customers by providing information about products and services

• Promote the client's products and services for business partners via phone, email and other channels as required

• Identify sales opportunities over the phone with both new and existing customers

• Develop and qualify opportunities and route according to business rules

• Achieve quarterly and annual targets

• Support the field work of sales managers

• Register all relevant information captured during customer interactions in CRM tools

• Handle customers' incoming requests, provide necessary support, qualify and route according to business rules

• Conduct a minimum of 30 rated calls in telemarketing activity on a daily basis

• Understand and fulfill all regulations of the internal policies of the company

Qualifications/Requirements:

• Associates Degree or 2+ years of previous customer service experience

• Previous out-bound call experience

• Effective and professional verbal and written communication - both with internal and external customers

• Ability to work in a team or individually if required

• Proficient end-user IT skills including MS Office and Outlook

Desired Characteristics:

• Creative and innovative personality

• Sales mindset

• Ability to provide excellent customer service, customer-focused approach

• Result-oriented personality and capability to overcome obstacles

• Effective and professional verbal and written communication - both with internal and external customers

• Ability to work in a team or individually if required

Locations: United States ; Ohio; Cincinnati

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
A little about us:
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