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Install and Service Technician
Location:
Santa Rosa , California
Posted:
September 22, 2017
Reference:
1713666
Job Description:
** This technician will be home based with a company truck. The territory will be in and around the Concord, Vallejo and Santa Rosa, CA areas.

As an Installation and Service Technician, you would:
  • Install, service, troubleshoot, repair, and perform maintenance on Tyco Integrated Security retail products (ie; Sensormatic) and equipment at customer sites.
  • Keep track of your service calls via computer, including closing out calls once the customer is satisfied.
  • Maintain a parts inventory.
  • Teach customers how to use their Tyco Integrated Security equipment properly.
  • Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.
  • Use a computer to receive and prioritize work orders, with supervision from your manager when necessary.
  • Take care of other tasks as needed.


Job Qualifications:
Education:
  • A high school diploma or G.E.D.
  • 2 years of technical school training or military training preferred.
Experience:
  • 2 to 4 years of electrical and/or mechanical experience.
  • Experience with or knowledge of an oscilloscope.
  • Experience reading blue prints and schematic drawings.
Skills:
  • Mechanical aptitude and be able to use hand and power tools.
  • Excellent customer service skills.
  • Good communication and interpersonal skills.
Other:
  • A valid driver's license and safe driving skills.
  • Enough agility to be able to stand, squat, kneel, bend, crawl, climb, sit, climb a ladder and lift 30 - 50 lbs (occasionally overhead).
  • A clean background including references and drug screen
  • Proof of identity and legal ability to work in the United States.

JCI offers a highly competitive compensation and benefits plan including medical, dental, prescription coverage, flexible spending accounts, paid life insurance, matching 401(k), ongoing training, tuition reimbursement and more.


EEO/AA/Female/Minority/Veteran/Disability Employer.

A little about us:
We’re shaping the future. Together, let’s make a world that’s safe, comfortable and sustainable. Tomorrow needs you.

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