Instructional Design and Learning & Development Professional

  • Company: Johnson & Johnson
  • Location: Piscataway Township, New Jersey
  • Posted: March 01, 2017
  • Reference ID: 9522170209-en-us

Johnson & Johnson Health Care Systems Inc. is recruiting for an Instructional Design and Learning & Development Professional located in Piscataway, NJ; considerations will be made for other New Jersey JNJ facilities. 
Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and government health care institutions. The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises.
Johnson & Johnson Customer Logistics Services (CLS) is a global Supply Chain organization that supports operating units across all of the Johnson & Johnson Family of Companies.  Specifically, Customer Services and Logistics (CLS) represent all Customer Experience, Distribution, Transportation, and Channel management for the Johnson & Johnson Family of Companies. This organization represents three separate sectors of the Johnson & Johnson Organization: Medical Device & Diagnostics, Pharmaceutical, and Consumer Products.  This team is represented in multiple countries, and continues to grow global visibility and responsibility.   The CLS team reports to the broader Johnson & Johnson Global Supply Chain Organization and partners closely with peer groups throughout Global Supply Chain.
Instructional Design and Learning & Development Professional Responsibilities:
Designing, developing, and delivering of accurate instructional materials 
Maintaining and enhancing of training programs for Customer and Logistics Services teams, including Employee Health and Safety (EHS) and quality related training initiatives
Helping drive and support the Regional Train-the-Trainer model for training delivery and manage all training environment systems
Working with Training Delivery Team, the Quality Team, Supervisors, and Business Process Owners to incorporate training needs into future programs to achieve critical business objectives
Designing and developing innovative, comprehensive curriculums and certification programs, utilizing advanced design/development techniques and tools of adult learning theory
Selecting the appropriate level of measurement for new programs and designs measurement tools (e.g., certification process)
Creating Instructor Guides, Participant Manuals, Exercise Guides and Quick Reference Materials and organizing training manuals, reference libraries, and tests, evaluating educational materials in accordance with compliance standards
Managing the certification process and work with the learning management system coordinator to ensure appropriate tracking of training records
Gathering and analyzing feedback on training effectiveness and identify training gaps for the purpose of improving individual/team performance
Expanding knowledge of required tools and techniques through independent study, on-the-job-training and formal training
Participating in required Quality and Compliance initiatives and activities, such as audits, action planning and continuous improvements
Conducting Train-the-Trainer workshops, monitoring and driving consistent training delivery across the North America Customer and Logistics Services team, coordinating and providing direction to Training Delivery Team, Assistant Trainers and provide additional training resources as necessary
Ensuring accuracy and effectiveness of all training systems and sandboxes, maintaining Gold Master and Delivery Clients, defining and managing training environment refresh process, building transactional and master data as necessary to support instructional design and managing training environment contention for multiple projects and dependencies

Minimum of a Bachelor's degree is required with preference in education or related business major/ advanced degree/MBA preferred
Minimum four (4) years’ professional experience required
Minimum three (3) years’ experience in curriculum design, development or delivery required
Demonstrated presentation and facilitation skills required
Strong attention to detail, analytical skills required
Previous experience participating in audits preferred   
Outlook and Advanced Excel skills with Pivot Tables and V-lookups required
Previous experience with Excel Macros preferred
Excellent PowerPoint and Word skills are required
SAP, order to cash, or WMS skills and experience strongly preferred 
Coaching, mentoring, teaming skills, consulting and influencing skills required
Knowledge of eLearning design and distance learning as well as understanding of Training Environment Strategies is required  
Training design and development experience required  
Experience with eLearning authoring tools required
Previous web design experience required
Project Management/Leadership experience preferred
Position will require up to 5% domestic travel

Primary Location
United States-New Jersey-Piscataway
Johnson & Johnson HCS Inc. (6077)
Job Function
Training & Development

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