Instructional Design Program Manager

  • Company: Dell
  • Location: Chesterbrook, Pennsylvania
  • Posted: December 01, 2017
  • Reference ID: R23830
Why Work at Dell?
Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.
Roles and Responsibilities
  • Develops and conducts needs analysis to define performance gaps, identify root cause(s) of the gaps and recommends learning and non-learning solutions to closing the gaps.
  • Designs, develops, implements, and deliver off-the-shelf learning and development solutions that address results from needs assessments and short and long term objectives of Dell Boomi. 
  • Develops training materials, including participant guides, facilitator guides, presentations, job aids, quick-reference guides, learning activities, assessments, eLearning, and audio scripts using sound instructional design principles.
  • Collaborates with stakeholders and subject matter experts to design and implement learning and development solutions.
  • Puts evaluation and measurement tools in place to assess success and identify areas continuous improvement of training.
  • Completes project management tasks including creating and maintaining project plans, managing project team members to meet established project goals and milestones, coordinate and facilitate project team meetings and communications, etc.
  • Manages multiples projects with competing interest ensuring high quality deliverables are produces in a timely manner
  • Responsible for establishing instructional design and project management standards and processes for group.
  • Maintains in-depth awareness of industry trends, business conditions and internal processes and practices to meet project/program delivery requirements.
Basic Qualifications
  • Advanced degree with concentration in Instructional Technology, Instructional Design, or Adult Education
  • Enterprise level thinking; demonstrated ability to collaborate across business units, geography, function and level. Demonstrated success in influencing and motivating colleagues. Demonstrated ability to lead through change.
  • Understanding of Learning Management Systems and SCORM
  • Understanding of Kirkpatrick and ADDIE
  • Minimum of five years curriculum or instructional design experience required, 8-10 years preferred.
  • Minimum of five years planning and managing projects and multiple priorities concurrently with strong results/goal orientation, 8-10 years preferred.
  • In-depth experience with course editing software such as Adobe Captivate, Articulate, Camtasia, etc.
Preferred Qualifications
  • Experience in SAM or other agile instructional design models.
  • Ability to operate in a team environment as well as independently to complete work assignments using solid time management skills.
  • Ability to proactively manage issues, risks, potential challenges and barriers and when to escalate them. Must be solutions-oriented.
  • Ability to influence without direct authority.
  • Excellent communication skills, both oral and written, as well as excellent listening skills; ability to communicate and interact with all levels of the organization including senior management.
"LI Priority"

Job Family: Product Services
Job ID: R23830

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