Customer Technical Training MBA Intern
Round Rock , Texas
September 10, 2017

**Customer Technical Training Graduate Intern** **Round Rock, Texas /Education Services (Learning & Development) /Summer 2017** Work with Dell and enhance your skills. Our **Education Services** team in **Round Rock, Texas** has a **Graduate Intern** opening for someone wishing to explore their opportunities and fuel their personal and professional goals. Focusing on Dell EMC Education Services Content Optimization team within Content Development. **Key Responsibilities** The Graduate-level Intern develops and applies workplace knowledge within Dell EMC Education Services + Understands how their work impacts results for the area + Enhances expertise through understanding business trends + Focuses on and prioritizes team goals + Develops and applies project management skills + Cultivates a thorough understanding of Dell EMC business priorities, strategies and direction + Applies any advanced knowledge to coordinate day-to-day tasks + Practices with acquired education, innovation and creativity when at all possible + Could be assigned recurring or project-based work + Can work with minimal direction + Learns policies as needed. **Requirements** + Demonstrate quantitative and analytical skills + Show excellent verbal and written communication skills + Ability to work well in a dynamic environment and execute quickly under time pressure + Inquisitive, pro-active, and strong ability to extract information from a variety of resources including stakeholders, customers, co-workers, and partners. + Excellent verbal and written communication skills + Familiarity with Agile and Waterfall methodologies + Knowledge of content writing, editing, curating, Learning Content Management Systems **Desired Skills** + Natural curiosity for new technology, and ability to creatively apply new tools to business problems + Ability to exercises good judgment with little direction, self-motivated, with a demonstrable passion for the work + Detail and process oriented, with strong project management and organizational skills + Highly motivated individual who thrives in a fast-paced team environment and is readily adaptable to changing organizational requirements + Solid understanding of information architecture, structured authoring, and usability practices. + Strong written and oral communication skills (comfortable in interacting with all levels of the company and presenting projects and status reports). + Stay up-to-date with the latest industry trends, and content performance metrics + Familiarity with Learning Management Systems + Knowledge of content development tools, and content management systems + Knowledge of best practices around content management + Capability to carry out and implement best practices through process development Dell provides development programs for those students, graduates – even current employees – who have certain interests but may still be considering their career paths. Dell also provides other program choices for those wanting to further explore other internal opportunities. We strive to provide the mentoring, training and internal networking everyone needs to fulfill their ambitions and potential. Your goals are our goals and we will provide you with the freedom to explore your options. Our intern program, offers networking and social events, development and learning opportunities, community service activities and more, to further your career and personal growth. **Closing Date:** April 2017 **Organization:** _Global Services_ **Title:** _Customer Technical Training MBA Intern_ **Location:** _North America-US-TX-Round Rock_ **Requisition ID:** _1700096T_

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