Intern - Statistics and Operations Research (Chicago - Summer 2018)
Chicago , Illinois
December 13, 2017

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Continuous Improvement and Enterprise Optimization

CIEO focuses on how we can advance the quality and efficiency of what we do across our operations and around the world.


The objective of the Continuous Improvement and Enterprise Optimization group at United Airlines is to provide thought leadership and ground breaking research capabilities that challenge the status-quo, as well as to partner with the business units and delivery groups in order to create value through excellence in modeling and research. This group includes people with advanced degrees (MS or PhD) in Mathematics, Statistics, Operations Research and Engineering.  The nature of work includes mathematical modeling, forecasting, scheduling, inventory theory, stochastic modeling, heuristic optimization, statistical modeling, financial modeling, data analysis and modeling, and game theory applications. The customer organizations include Aircraft Scheduling, Revenue Management, Technical Services (Maintenance), Crew Planning, Airport Operations and Operations Control Center. 


Job overview and responsibilities

• Apply expertise in mathematical modeling, operations research, statistics, neural networks or forecasting areas.
• Work in one of several areas of focus including aircraft scheduling, revenue management, supply chain management, crew planning, operations or cargo.
• Interact with team leader to develop requirements and understand business problem related to a significant research problem of value to United. Formulate and define scope and objectives through research and fact-finding to develop or modify an existing complex model.
• Analyze data sources, integrity and trends to inform the analysis and forecasting work.
• Develop prototype to solve the research problem, validate the prototype results and benchmark benefits.



  • Knowledge of modeling toolkits such as SAS, GAUSS, OPL, CPLEX, VBA
  • Ability to work in UNIX/LINUX platform with languages including C/C++, Java
  • Creativity and innovative thinking in developing solutions to complex business problems
  • Ability to document and present technical information from the business problem definition to the implementation stage in a way that effectively addresses varying levels of management and different audiences
  • MS or PhD in Operations Research, Applied Mathematics, Statistics, Industrial Engineering or related discipline
  • Internship target start dates are in Summer 2018
  • Positions are based in Chicago, IL (travel may be required)
  • Successful completion of interview required to meet job qualifications
  • Reliable, punctual attendance is an essential function of the position

A little about us:
Connecting people. Uniting the world. Every day, we help unite the world by connecting people to the moments that matter most. This shared purpose drives us to be the best airline for our employees, customers and everyone we serve.

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