Internal Account Manager

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Health Solutions delivers industry-leading clinical evidence and expert technology to help payers and providers collaborate for better healthcare outcomes at lower costs. Our solutions reduce unnecessary healthcare utilization while improving outcomes; operationalize complex volume- and value-based payment models; and optimize billing communication between providers, patients and payers. Our solutions are in more than four out of five payers in the country; more than 3,900 hospitals and facilities use our InterQual® evidence-based decision support criteria; and our RelayHealth® financial solutions are used to automate 1.9 billion financial transactions each year.

We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.

Join our team of leaders to begin a rewarding career.

Current Need- Internal Account Manager 

Position Description

The Internal Account Manager will work in close partnership with the assigned regional sales person and is responsible for managing all aspects of the business relationship with RelayHealth clients.  This includes ensuring our customers’ success with our products and for ensuring that our customers obtain a favorable ROI.  The Account Manager is  also responsible for developing and supporting the relationship between McKesson and the individual customer, assisting the customer in maximizing the various McKesson products that they currently use and working with the customer to identify areas of need where additional McKesson products may enhance attainment of their business goals.  This will also entail developing and maintaining a close, collegial, productive working relationship with all pertinent internal departments/teams (i.e. Management, Contracting, Accounting, Fulfillment).

Client profile:  Decision Management clients in the Bronze Tier with an average Annual Contract Value under $25,000.00.


Minimum Requirements
  • Entry level position

Critical Skills

    Ability to manage relationships remotely using email, phone communication, webinars, and other available technical resources


    Self-starter with an entrepreneurial spirit and the ability to work remote and independent

    Excellent organizational and communication skills

Additional Knowledge & Skills
  • Familiarity with Decision Management Solutions for provider clients
  • Clinical Healthcare background or Clinical experience is highly desirable
  • Ability to build consultative strategic relationships at C-suite level

  • BS degree or equivalent experience in business analysis. Prefer healthcare or medical billing experience

Physical Requirements

  • Newton, MA-based or remote employee (remote only after a period of 6 months training is complete); occasional travel required (less than 25%)

Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement
No agencies please.

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