INTERNSHIP: Retail Financial Services Marketing Intern (Undergraduate)
Charlotte , North Carolina
November 17, 2017
Job Description



Since 1918, it has been TIAA’s mission to serve, our ability to perform and the values we embrace that make us a different kind of financial services organization. We’re dedicated to serving the financial needs of those in the academic, medical, cultural, governmental and research fields, and committed to helping make lifetime financial well-being possible for them.


By building a culture that allows all employees to contribute their unique talents and skills, we’re able to provide our customers with fresh ideas and distinct perspectives to help them achieve their goals.  We believe a diverse and inclusive workforce is one of our greatest strengths and a key measure of our success*.


For more information about TIAA, visit our website.




 The Retail Financial Services Marketing Internship will support projects underway to assess and improve the overall Retail client experience, including their digital experience. Will also assist in work to define and improve Retail Marketing processes across products and channels.



 Assist in data collection and analysis; help develop client journeys to determine current client experience; inventory marketing and communication material to determine opportunities for improvement; help map Marketing processes and identify steps for improvement; prepare draft presentations for leadership.


Required Skills (Minimum knowledge, skills and abilities to enter the job):

  • Currently pursuing a Bachelor’s degree with a concentration in Digital Marketing, Marketing Analytics, Marketing, Statistics, Business Administration, or Business Analytics
  • Minimum overall GPA of 3.0 or better
  • Solid presentation and communication skills
  • Strong ability to work in teams and build good relationships high degree of personal integrity and work ethics
  • Proficient in MS Office (Word, PowerPoint, Excel)

Desired Skills: (Preferred not required)

  • Experience with website analysis using a variety of analytics tools (Google Analytics, WebTrends, HitWise, etc.)
  • Effective project management and time management skills
  • Self-driven individual with ability to work independently
  • Ability to prioritize, multi-task and maintain attention to detail

Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the Equal Employment Opportunity Law.

If you need assistance applying due to being visually or hearing impaired, please email Careers Help.

This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as “protected characteristics”).

*©2016 Teachers Insurance and Annuity Association of America (TIAA), 730 Third Avenue, New York, NY 10017


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