IT Desktop Support

  • Company: Adecco
  • Location: Painted Post, New York
  • Posted: November 12, 2016
  • Reference ID: 1582032645
An IT Desktop Support job in Painted Post, NY is available courtesy of Adecco Engineering and Technical. In order to be a qualified candidate for this opportunity, you must have familiarity with a range IT application. You must also have your Bachelor's Degree with 3-5 years information risk management experience.

IT Desktop Support job responsibilities include:

Audit & Assessments
• Work with project teams to provide Privacy Impact Assessments
• Conduct IT Risk Assessments on External Vendor's system architecture and design to ensure the security requirements meets maturity levels
• Review third party RFP responses with security architects, and evaluate SSAE16 SOC Type 2 reports and similar reports to identify key areas concerning security, risk and compliance
• Conduct training to project services resources on risk, security assessment process, and data privacy assessment process
• Assist with internal and external audits and assessments
• Assist with the development of programs to ensure compliance to regulatory requirements
• Perform other IT related assessments as assigned

Maintenance of Standards & Policies
• Contribute to the maintenance of IT Policies - Clean Desk Policy, AD Password Policy
• Create work instructions for evaluating requests against Standards & Policies
• Evaluate requests and applies the IT exception processes to these requests
• Clearly document and define risks and potential impacts and identify systems affected by the defined risk

Communication of IT Risk Services policies and standards
• Maintain and contribute to SharePoint sites regarding IT Risk content
• Create and/or coordinate training sessions as required
• Monitoring IT Risk Services mailbox and respond to requests and customer inquiries
• Answer and respond to ServiceNow help-line tickets - Administrative Rights, Removal and System identification, Ensure Software Compliance, Wireless Access Control, Email and Distribution list request, Vendor Network Access, Browser Exceptions
• Log and follow up on customer issues
• Interact with other teams: Global Information Security, Global Security, Cyber Security, and IT Teams as required

Disaster Recovery
• Track and assist with the completion and updating of Component Recovery Plans
• Communicate recommended business continuity preparations and controls, including deficiencies, to business units
• Approve restoration of Backup Data to DR sites
• Participate with internal audits and testing of Component and Disaster Recovery Plans

Monitoring & Reporting
• Provide summary and status reports regarding assessments and project status
• Summary reports exception requests and status
• Awareness of all risk-centric tools within the environment
Education: Bachelor's degree preferred, with 3-5 years' information risk management experience preferred and/or advanced degree in related field

• Educational, Licenses and Certificates • CISSP certification or or SANS certificates or certification preferred
• 3 + years' experience working with project teams
• Understands risk and security processes and uses the knowledge to respond to customer inquiries
• Strong technical writing and oral communication skills
• Customer Focus
• Experience interacting with internal customers and vendors
• Organizational sensitivity with the ability to deliver a tough message to associates at all levels
• Possess a professional attitude and work ethic in addition to being well organized and efficient
• Strong computer skills, including operating systems and software with SharePoint experience a plus
• Ability to instill trust; high standards of integrity
• Flexibility and adaptability - adapts to changing priorities
• Self-starter - demonstrates personal initiative; high personal work standards
• Decisive evaluation of risk for applications and infrastructure required
• Requires reading of white papers, briefs, and attending seminars and training to maintain current in technology and IT risk issues and concerns

If you are interested in this IT Desktop Support job in Painted Post, NY then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical go to If you have questions about the position please contact Kari Carapella at 607-937-4145 or
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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