IT Infrastructure Manager
Emeryville , California
November 22, 2017

Do you like health products? Robert Half has an Infrastructure Manager role for someone who will be responsible for the operation of all data centers, networks, telecommunications and related technologies and services. You will be a creative planner and have detail oriented execution skills. You will need a good track in data center operations, network optimization, the design and implementation of scalable IT infrastructure and a solid understanding of how to leverage contemporary IT technologies. This position will require someone with exceptional customer service and communication skills. JOB DUTIES: Management Responsibilities: • Partnering and growing relationships with key partner • Help lead Infrastructure employees in a cloud-based organization • Follow security and SOX compliance. Organizational Responsibilities: • Be the main expert for IT Infrastructure, develop network and other hardware infrastructure to meet the on-going needs of the company in accordance with the IT strategic plan • Be the point person for infrastructure customer service escalations • Ability to communicate and initiate new technologies and ideas to all levels of business • Provide IT infrastructure leadership and expertise to organization • Ensure the security of all intellectual property, resident on the network • Ensure compliance with FDA regulations related to IT infrastructure and compliance with SOX controls by all technical staff • Improve Bring-your-own-Device adoption and capabilities • Improve helpdesk adoption effectiveness through additional scripting, services, utilization • Improve collaboration and cloud adoption of current toolsets including, SharePoint, and others Continuous Improvement Responsibilities: • Perform continuous improvement of our customer service, availability, and performance in regards to SLA and KPI creation • Be in charge of department budget, approve expenses • Coordinate process Improvement across IT and business functions

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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