IT Lead Business Analyst

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world


LifeScan is a division of Cilag GmbH International; both companies belong to Johnson & Johnson family of companies. LifeScan is engaged in the manufacturing, global distribution and marketing of blood glucose monitoring systems for diabetic patients with markets spanning across Europe, Middle East and Africa, Canada, USA, Asia Pacific and Latin America to create a world without limits for people with diabetes.

Johnson & Johnson Vision Care, Inc. is committed to creating life-long solutions to vision care needs. Since the ACUVUE® Brand made its debut in 1987 as the world’s first disposable soft contact lens, the company has repeatedly brought innovative, quality, and scientific advancements to the industry.


For the office in Switzerland (Zug) or one of the offices in the UK (Pinewood, High Wycombe) or in the U s( Jacksonville, Florida or Chesterbrook, Pennsylvania) we are hiring a


IT Lead Business Analyst


At JnJ you will be responsible for IT platforms and programs addressing Commercial Operations Information Technology capabilities across both Johnson & Johnson Diabetes Care and Johnson & Johnson Vision Care.

Main Tasks:
  • Business requirements management & development
  • Utilize effective business analyst techniques to translate what business may want to identification of what is needed via the good use of elicitation techniques.
  • Determine which rRDM approaches would ensure complete understanding by downstream stakeholders as well as business and stakeholders of the requirements including use cases and/or user stories, visualization, mapping and other rRDM SDLC requirement artifacts including use of the baseline framework to map to business process flows.
  • Document confirmed business processes to serve as reference for development and IT support – Explain to business how requirements may be implemented from a functional standpoint
  • Apply compliance requirements within scope of responsibility, provides documentation and participates in compliance activities as required
  • Prepare and update traceability matrix ▪
  • Business IT interface
  • Is able to apply the baseline framework and context diagram to ensure all potential internal and external stakeholders are fully identified.
  • May be system agnostic and is able to utilize rRDM to fully understand an IT system or systems that the business uses; may specialize as knowledge of specific system deepens.
  • Is assigned to work with the business and sprint teams to ensure support of agile stay 2-3 sprints ahead of scrum team(s) for IT sprint cycles and ensures each feature level deliverable is aligned to a definition of readiness to enter sprint.
  • Documents user acceptance testing or and may assist unit testers so that definition of done for requirements are satisfied
  • Writes, manages, and clarifies story points and may develop use cases for complex requirements
  • Impact analysis of new releases/changes, training, maintaining systems FAQ in local language
  • Program oversight
  • Report mostly on the progress of own workstream; has little oversight or responsibility over other work products
  • May assist and report on user acceptance testing
  • Business Process Improvement
  • Leverage CPI output for process challenges
  • Is able to conduct root cause analysis for key process challenges and map core processes and relevant sub-processes
  • Outline future state process maps
  • Identify metrics, build & track dashboards to measure process improvement

  • Certified in rRDM
  • Current knowledge of industry and business process trends and ability to apply knowledge to existing business processes.
  • Knowledge of enterprise architecture and Development methodologies.
  • Broad understanding of current capabilities and limitations of existing systems.
  • Knowledge of all IT functions and services with technical expertise in, data modeling and analytics, Mobile technologies
  • A minimum of a Bachelor’s degree with at least 5 years of relevant work experience
  • Strong team player, collaborator and networker
  • Experience working with agencies and technology providers
  • Experience with Agile methodology
  • Solid communicator, team motivator, and leadership skills
  • Proven track record in delivering results and progress within aggressive timescales
  • Proven ability to work across geographies and cultures
  • Fluent in spoken and written English, other languages a bonus.

Primary Location
Other Locations
North America-United States-Florida-Jacksonville, Europe/Middle East/Africa-United Kingdom-England-Bracknell Forest, Europe/Middle East/Africa-United Kingdom, Europe/Middle East/Africa-United Kingdom-England-High Wycombe, North America-United States-Pennsylvania-Chesterbrook
Cilag GmbH International (8525)
Job Function
Info Technology

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