The overall purpose of this position is to serve as an IT advocate to the Business Users and is responsible for managing multiple approved IT projects. Responsible for producing project plans, business requirements documentation, and regular status reports to the Business Users. Partners with the business to ensure IT projects align with business user requirements, capabilities and strategic outcomes.
The incumbent should be a detail oriented, UX focused, experienced, Senior Project Manager who can gather requirements, guide the development and QA teams in creating information-rich user interfaces, and orchestrating the path from complex concept to easy to use solution. Leads collaboration discussions with both a team of technical experts and a savvy group of product owners while guiding team members through the applied project process. Among a team that understands the end user best, focuses on solving problems (with user concerns in mind), articulates all of the details that will drive to solutions with a goal to improve adoption and usability.
•Coordinate project activities across multiple projects to ensure successful and timely implementation
•Provide project updates and conduct status meetings
•Works through conflicts to keep projects on track
•Provide leadership to IT project teams
•Gather Business Requirements
•Elicit requirements using interviews, document analysis, requirements sessions, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
•Evaluate critical information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
•Define scope to generate system functional requirements. Recommend opportunities for business process improvements
•Interpret customer business needs and translate them into application and operational requirements
•Business Liaison to Technology
• Liaise between business units, technology teams and support teams
•Collaborate with developers and subject matter experts to establish technical vision
A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.