IT Security Specialist
Location:
St. Louis , Missouri
Posted:
February 06, 2017
Reference:
540658035
Adecco is assisting a local Client in their searchfor an IT Security Specialist (Shift Work, Internet, Residential Customer Support) to work in Des Peres, MO. This position is for Adecco's client who is a Leading Provider of Cable TV Services and Broadband Connectivity in the USA. It is a great opportunity with a well-established company and offers a competitive W-2 compensation and benefits package.

Job Location: Des Peres, MO
Relocation: No relocation assistance is available
Remote Option: No - Onsite Only
Education Requirement: Associate's Degree or Above Required
Length of W-2 position: 6+ Months Contract with possible extension based on business needs
Experience Level: 1+ year of experience in an IT Support Role
Pay Rate: $21.25 / Hour W-2 with Candidate benefits package available
Position Type: W-2 Only no Corp-Corp or third party supported or accepted at this time

Adecco does not support Visa, Corp-Corp or Third Party candidates at this time. To be considered for this position, you must have the legal right to work in the US without sponsorship and on W-2, No Corp-Corp or Third Party accepted

To Apply: Apply Online by selecting "Apply Now" and your resume will be sent directly to the Recruiter

Shift work necessary. Resume needs to indicate they are available for either of the following shifts including
holidays if needed. Shift will be either Tuesday through Saturday or Sunday through Thursday from 11am -
8pm, or 8am-5pm
Handle incoming and perform outgoing security related customer calls.
Responsible for responding to abuse complaints against customers; perform security and customer support
services under general supervision.
Ensure consistent treatment of customers accused of violating Acceptable Use Policy (AUP).
Interact with the Residential and Business customer base to assist in resolving security incidents and
concerns.
They will be handling customer calls regarding security related issues.
We speak with customers when their IP address has been identified as violating our Acceptable Use Policy.
Requirements:
Prefer: Education in cyber security with general IT helpdesk experience or some certifications in IT and some
experience with cyber security.
Background in customer service is required.
Knowledge of IP Addressing and basic networking concepts.
Knowledge of current and emerging security threats and vulnerabilities.
Experience with investigation of security incidents and an understanding of application vulnerabilities.
Knowledge of security issues, techniques, tools and implications.
Familiarity with developing/maintaining security policies, procedures, and incident response activities.
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in
person, on the phone and by written communications in a clear, straightforward and professional manner.
Fluent knowledge of Microsoft operating systems and applications - Proficient in Word, Excel, PowerPoint.
Ability to multi-task and manage time effectively.
Ability to work in a team environment, sharing workloads and responsibilities.
Ability to produce metrics reports on security initiatives.
Customer service oriented.
Shift work necessary. Resume needs to indicate they are available for either of the following shifts including
holidays if needed. Shift will be either Tuesday through Saturday or Sunday through Thursday from 11am -
8pm, or 8am-5pm
Holidays included. (We are open on holidays as well. They will need to work at least one holiday per year)
Education
Associate's degree in Information Technology, Computer Science, MIS or related field or equivalent work
experience.
Related Work Experience
Experience in information systems environment, preferably in IT/Network Security 1+ Years

To Apply: Apply Online by selecting "Apply Now" and your resume will be sent directly to the Recruiter

Adecco Group offers Consultant benefits including Holiday, 401(k), Insurance Benefit Plans. Adecco Group is an Equal Opportunity Employer. All applicants required pass a Criminal Background and Drug screen prior to employment. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions.





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