IT SENIOR ANALYST END USER
Location:
Raritan , New Jersey
Posted:
February 27, 2017
Reference:
8439170130-en-us

Johnson & Johnson is actively recruiting for an IT Senior Analyst, Service Management Platform position. This position will be based in Raritan, New Jersey.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

With $70.1 billion in 2015 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. The more than 250 Johnson & Johnson operating companies employ approximately 127,000 people in 60 countries throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

The IT Senior Analyst, Service Management Platform, is a key member of the DevOps team which owns the ServiceNow platform for IT, Facilities, and SecOps at J&J. This is a technical position where the candidate must have a solid understanding of the web technologies which make up the ServiceNow platform. These technologies include some of the most current and relevant technologies in the market, including Web AJAX, JavaScript, AngularJS, and Bootstrap. Beyond the exciting technology, this individual will also have the opportunity to work directly with the business stakeholders to design global technology solutions. This individual may also need to create and/or review exciting data integrations between ServiceNow and other cutting-edge J&J systems such as mobile phones, Amazon Web Services, and large-scale VMWare vSphere. And finally, with the right aptitude, this individual will have the opportunity to work on future-looking R&D such at Bot integration, Natural Language Processing with Alexa, and integration with large-scale Cloud Management.

Responsibilities
  • Design of modern web solutions on the ServiceNow platform. This will require experience with modern software development technologies including Web AJAX, JavaScript, AngularJS, and Bootstrap. Experience with modern portable data structures will also be helpful, including JSON and XML 
  • Responsible for the development of complex ServiceNow solution estimations. That means you’ll be taking requirements from Business Owners, and crafting fast, efficient, and large-scale solutions.
  • Given the right aptitude, significant opportunity for modern R&D including Bot integration, Natural Language Processing with Alexa, and integration with large-scale Cloud Management. J&J is at the forefront of designing modern solutions for IT Service Management.

Qualifications
  • Prefer B.S. Computer Engineering, Computer Science, MIS, or equivalent experience 
  • Minimum of 1 experience within information technology 
  • Experience with a modern object-oriented programming language. Javascript is required; however, will also accept Objective-C, C#, Java, Swift, Python 3, etc. 
  • Good interpersonal skills for written, oral, and face-to-face communications 
  • Prefer experience with shell programming (e.g. bash or powershell) 
  • Prefer experience with modern web integration protocols (e.g. SOAP, REST, etc.) 
  • Prefer experience with portable data structures (e.g. JSON, XML, etc.)
  • Prefer experience with the code versioning control systems (e.g. Git, Stash, Subversion, CVS)
  • Prefer experience with intelligent editors (e.g. CodeMirror, Notepad++, Sublime Text, Emacs)
  • Prefer experience with Database design principles (e.g. table size, inheritance, basic SQL, etc.) 
  • Prefer familiarity with IT Service Management platforms (e.g. ServiceNow, Remedy, etc.)
  • Preference familiarity with Data Analytics (examples include Tableau, Hadoop/Cloudera, Minitab, R)
  • Prefer familiarity with testing methodology including Unit, Integration, and Regression Testing
  • Prefer familiarity with automated testing tools (e.g. Selenium Web Driver)
  • Prefer familiarity in working with offshore resources

Primary Location
United States-New Jersey-Raritan
Organization
Johnson & Johnson Services Inc. (6090)
Job Function
Info Technology

A little about us:
Johnson & Johnson cares for the world - bringing innovative ideas, products and services to advance the health and well-being of people.

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