An IT Specialist job opportunity located in Tracy, Ca is available courtesy of Adecco Engineering and Technology. You will need to have one or more years of experience offering technical support in a call center environment. You will be assisting customers with the organizations online product. This is a contract opportunity and pay is based on experience.
IT Specialist job responsibilities include:
• Receive inbound calls, chat messages, and emails regarding the product
• Resolve customer problems via troubleshooting while providing excellent customer service
• Open tickets using the organizations tool and document next steps for resolution
• Software testing of new and enhanced applications
• Serve as a liaison between customers and other personnel
• High School Graduate or AA in Computer Science or related
• One plus years of experience required
• One plus year software technical support in a call center environment preferred
• One plus year Windows 2000, XP, Internet Explorer/Browser, Modems, Network Functions and Configurations and Software Applications
• Bilingual Spanish a major plus
If you are interested in this IT Specialist job opportunity in Tracy, Ca then please click APPLY NOW. For other opportunities available at Adecco Engineering and Technology go to www.adeccousa.com. If you have questions about the position please contact Craig Glick at Craig.firstname.lastname@example.org Please no third party candidates.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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