IT Support Specialist
Location:
Los Angeles , California
Posted:
November 18, 2017
Reference:
04810-9500904681

Robert Half Technology is seeking a skilled Desktop Support Technician in Los Angeles, California! Desktop Support Technician responsibilities include: Providing level 2 and 3 support to internal users via phone, remote control tools and email for a wide range of hardware and software technology issues in a high volume, fast paced environment. Conduct Initial triage of incoming end-user computer issues and problems. Requires quick problem/issue identification. Formally document all problem tickets per a predefined, standardized process. Accept responsibility/ownership for all assigned problem tickets from creation to resolution or to the point of escalation. Job Description: We are looking for a mid-level IT Support Specialist. This person will be working with majority MAC with a little PC here and there. This person will assist with and troubleshoot both technical and non-technical issues of day to day computer issues (Mac or PC related). This person should come from a school background. Please email johanthan.wood@rht.com with your updated resume if you are interested or give me a call 9496232673


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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