Additional Location(s) or Information: US - San Jose, CA Works within a very technically advanced and globally distributed cross-functional / global team.
Job Category: Supply Chain Operations
Level of Experience: Experienced - Non Manager
Requisition #: R1020670
What You'll Do
The TQSG team seeks a an exceptional and highly motivated IT Systems Administrator who demonstrates the drive, problem-solving, prioritization, technology know-how and interpersonal skills that indicate potential success in this role. Incumbent ensures Operational Excellence of High Priority and High Availability Supply Chain IT systems and services in meeting the organization's Cost, Quality and Delivery objectives. Position reports to the Operations Lead (based in Hong Kong).
Close working with Cisco contract manufacturing partners at 50+ sites.
Manages virtual resources in partner support companies to optimize service and case resolution.
Interface with IT global architecture, development and business teams to develop next generation of platforms & services.
Provide technical IT Systems Administration support to End-to-end data enablement processes & systems to meet operational performance goals.
Lead resolution of complex issues with fulfillment of SW, licensing, Virtual Parts and enablement data services.
Prevent incidents: optimize process to avoid incidents and to optimize systems performance.
Support a geographically spread-out infrastructure a diverse cross-functional supply chain community.
Implement, deploy and maintain network services including maintenance, monitoring, security, troubleshooting, disaster recovery, backup, upgrades, migration and other procedures to maximize availability and uptime.
Proactively implement best practices and methods to enhance the infrastructure and increase availability and supportability.
Implement network topology, configuration and capacity planning for site enablement and decommission
Customize and implement system standards and policies.
Set up experiments on networks, servers or systems to isolate, identify, and remedy complex failures.
Involvement in projects supporting the architecture team and development team on next generation of technologies, specifically operationalizing new platforms, services and enhancements.
Who You'll Work With
Technology & Quality Systems Group (TQSG) is responsible for Systems & Solutions that enable Cisco's global Supply Chain Operations & other functions (Engineering, Services and Sales) in the areas of Product Transformation (Hardware & Software), Test Automation, Quality and Compliance.
TQSG is responsible for innovative platforms and services with a global footprint and 24x7 operations. The TQSG team seeks a an exceptional and highly motivated
Who You Are
You will be required to have:
BS or BE in Computer Science, Electrical Engineering degree
8+ years of works experience in IT Systems Administration or similar work related role.
Knowledge across Networking Systems, IT Operations
Networking fundamentals: technical analysis, network design concepts and network principles
Knowledge of a networked and distributed computing environment and all related system and network services
Knowledge of Cisco technologies, TCP/IP networking protocol, LAN switching, routing protocols, Ethernet (10/100/1000) media, network performance measuring and tuning.
Strong Program and/or Project management
Process design and problem solving
Knowledge sharing and management
Analytical thinking and independent problem solving
Applied conceptual thinking and data analysis
Leadership and coaching peers
Business networking, influence and conflict management
Virtual and remote team communication
Written, Presentation and demonstration
Must be willing to work flexible hours in the occasion of major system outage
Able to lead a team of outsourced resources on projects Industry or Sector
You will have these desired skills:
Post graduate qualifications in relevant disciplines
Experience working in manufacturing or supply chain
Extensive use of collaborative tools & technologies
ITIL Programming and Scripting knowledge (C, C#, C++, Java, Python, etc)
Knowledge of Microsoft, Solaris, Linux and other standard Open source environments (desktop and Servers, security model, system performance tuning, registries, management platform, system automation, and system administration
Comprehensive knowledge of a distributed, production MS SQL, MySQL, NoSQL environments.
Ability to debug and port software packages
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.
We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.
We Are Cisco.
Job Type: Experienced
Opportunity Category: *None
A little about us:
We are one, big, techie, employee tribe that changes the world while having fun.