The Item Control Product Manager is responsible for translating and managing the feature development based on a deep understanding of a customer's needs. Responsible for the day-to-day management of Item Control products and services (i.e., capabilities, features and functions) which support the following: Merchandising systems, Office Depot contract and commercial websites, retail stores, AOPS, Supply Chain, Inventory Management, Pricing, and Space Planning in addition to customer/supplier overall web/portal experience. The incumbent will conduct competitive research and analysis to develop the product roadmap (requested/planned work). The Item Control Product Manager is responsible for the continued development of Office Depot Master Data Management related to customer/supplier and multi-channel experiences. She/he will direct the development of strategy for systems/processes within Item Control that are part of the company's initiatives (Ship from Store) along with developing overall strategies. Priorities and product development cycles are determined by the Item Control Product Manager for all project work that supports business segments within Office Depot and outside customers (retail, contract, direct, services, locations, corporate and all Office Depot trade suppliers). This position is responsible for executing websites and multi-channel initiatives corporate wide to maximize revenue, profits and our customers' experience for assigned business segment. Work cross-functionally and with senior leadership (Directors/VPs) to ensure efficient and effective execution of strategy and roadmap.
Manage product lifecycle, from concept phase, assessing gaps, thru defining key capabilities. Collaborate with Ecommerce, AOPS, Supply Chain, Inventory Management, Pricing, and Space Planning teams.- Acquire detailed knowledge of multiple business applications/functions and associated business processes. Understand impacts these applications have throughout the organization.Conduct research and analysis into the nature, effect, and results of system enhancements/problems.Drive responsibility and accountability with cross functional teams and other Product Owners.Must ensure data is acquired and managed accordingly
Manage platform and feature activities for all item and location setup and maintenance across multiple systems. - Lead production support by identifying, analyzing, collaborating on solutions, testing and communicating change. Significant cross functional effort since Master Data Management is the foundational data for the company
Provide training to cross functional teams/customers and suppliers both internal and external. Includes, but not limited to, the following teams; Merchandising Operations, Merchandising, Supply Chain, Trade Compliance. Develop training materials such as SOP's and FAQ's, host webinars for offsite customers, host continuous training for new hires
Create and maintain a prioritized backlog of features and the product roadmap
Conduct project discovery through the interviewing of key stakeholders' to flush out business rules, operational specifications, and interface specification solutions to resolve identified business issues and/or strategic initiatives
Serve as an expert on trends in Master Data Management which supports all systems and functions within OD and across both suppliers and customers to identify gaps or new opportunities to ultimately define a product roadmap
Serve as a Subject Matter Expert in assisting with the resolution of production support issues
Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.