Support Automation Development is moving aggressively to enhance and increase the Automation of Automated and Proactive Support Delivery . These enhancements are focused on the automated generation and handling of service requests, proactive reporting services and guided resolution.
Design, develop, troubleshoot and debug software applications delivering Automated Service Request (ASR) and proactive support.
As a member or the Support Automation Development team, you will take an active role in the definition and evolution of the current, automated handling of service requests, proactive reporting services and guided resolution. You will be responsible for defining and developing software for these requirements associated Oracle products.
As a member of the Support Automated Development team, your immediate assignment will be working on the Automated Service Request capabilities supporting production issues along with working within the team on the simplification and consolidation of the current capabilities.
1) . Self-motivated fast learner and result-oriented;
2) . Excellent analytical and trouble shooting skills;
3) . Solid object-orientated programming skills, especially in Java;
4) . Good team player and good written and verbal communication skills;
5) . Knowledge of Solaris Linux, Python, Perl, XML, SQL, WLS, Oracle Database
Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.
As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
A little about us:
Oracle is shifting the complexity from IT, moving it out of the enterprise by engineering hardware and software to work together—in the cloud.