Job Posting - Feb 2017 - Customer Service - Call Center Representative

  • Company: Adecco
  • Location: Winder, Georgia
  • Posted: February 03, 2017
  • Reference ID: 518953438
Adecco is currently working with a local client to immediately fill Full Time and Part Time Call Center - Customer Service jobs in Winder, GA. This is a temp to hire opportunity! As a Customer Service Representative you will be responsible for handling incoming sales calls, upselling company products, tracking order shipments and applying customer coupons/discounts using company resources as well as policies and procedures to complete and manage inquiries. Apply Now if you meet the qualifications below!

Responsibilities for this Part Time Call Center - Customer Service job include:

* Identify and handle customer phone inquiries completely and accurately
* Resolve customer complaints and problems to the satisfaction of the customer
* Use customer service and sales skills to optimize the opportunity of each customer contact
* Educate the customer about the products and services
* Complete necessary documentations to manage customer complaints, uses and subsequent solutions
* Maximize opportunities to upsell or cross-sell company products and services
* Maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into contact center systems as required

Qualifications:

* Two years of sales / Call Center experience (retail a plus)
* High school diploma or GED
* Excellent verbal and written communication
* Strong computer proficiency in Microsoft Office products
* Ability to work flex schedule to meet business needs, including night and weekends
* Outstanding interpersonal and relationship building skills
* Excellent detail orientation, with the ability to learn and follow policies and procedures correctly

Apply Now if you are interested in this Call Center - Customer Service job in Winder, GA or any related opportunities with Adecco!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled




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