TEKsystems is looking for Jr Network Tech Support for the surrounding Denver area to support our customer's clients.
1 Analyze, sectionalize, isolate, and resolve trouble situations. Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation.
2 Manage internal/external escalations, as required
3 Create trouble tickets which summarizes customer or other repair issues
4 Provide follow up and closure of assigned trouble tickets
- 1 to 2 years of Jr Technical/Customer Support experience
- Any experience with Cisco, Network Equipment, IP protocols or Ethernet would be preferred
- Understanding of OSI model, Layers 1-3
-Network+ and CCNA would be a plus
Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email email@example.com for other accommodation options.
A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.