Receptionist/Concierge

  • Company: R R Donnelley
  • Posted: December 29, 2016
  • Reference ID: 205801
  • Monitor pedestrian traffic and assist clients and guests as needed.
  • Answer phone calls from Corporate Services team, clients, and building staff.
  • Act as an operations hub for information receiving and distribution between Corporate Services team, clients, and building staff.
  • Sort mail and deliveries to the different Business Units.
  • Call Corporate Services staff to escort vendors as they come in.
  • Notify clients and subtenant of guest arrival.
  • Sign vendor receipt tickets as needed.
  • Coordinate badge access including enabling and disabling access cards, distributing temp cards, and maintain badge log.
  • Work with cardreq and NY Security for access control.
  • Notify building engineers or maintenance when building or janitorial issues come up.
  • Notify the day matron when vending orders arrive so that she can attend to them.
  • Give directions to clients and guests as needed.
  • Call taxis or car service as needed.
  • Monitor cafĂ© visitors and send weekly log to ARBO regional manager.
  • Allow access to fitness center to building employees.
  • Allow access to loading dock as needed.
  • Inform site manager and ARBO regional manager of emergency situations, power outages, unexpected vendors, unusual site activity, and any unsafe conditions.
  • Close doors before leaving each day.
  • When conducting an escort, site walk, or leaving the lobby for a break, arrange for another member of Corporate Services to cover you.
  • Coordinate parking lot license plate log. Call clients if any issues with cars (i.e. headlights on, flat tire, etc.).
  • Monitor the CCTV at the front desk.
  • Monitor email activity on the Corporate Services shared email account.
  • Other tasks as assigned.

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