KYC QA Lead- Melville
Commercial KYC QA Lead
Internal Level: Principal Associate
The Commercial Operations team supports our clients and client bankers to set up relationships and provide ongoing servicing support.
The Commercial Know your Customer (KYC) Quality Assurance (QA) Lead is responsible for ensuring that the Commercial Bank meets Anti-Money Laundering (AML) rules as dictated by regulations. Associates will have strong knowledge of AML and KYC programs, regulations, standards and compliance requirements, as well as, corporate/legal formation documentation and structures. They will review cases from the Fulfillment team to assure procedures are followed and that requirements are met and escalate cases to business risk office as needed. In addition, the KYC QA Lead will consult on complex cases to leverage their knowledge and assist Fulfillment. Associates will partner with Fulfillment to address findings, assure corrections are completed, and identify gaps in procedures or process improvements that could prevent issues prospectively.
We are seeking an individual who has strong attention to detail, keen problem solving skills, and communicates effectively with both external and internal customers. In addition, this person should be eager to understand Commercial Banking and AML requirements. The candidate should have the ability to engage in interactive dialogue with process partners through active listening. He/she approaches problems logically and with good judgment to ensure the appropriate outcome. The individual can make appropriate decisions on behalf of regulations and the customer. Effectively prioritize work to ensure efficiency and conducts research as needed. As a start-up team, the ideal candidate will also be open to change, share ideas with the team and leaders, listen to ideas from teammates, and assure processes and procedures are accurate.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.