Lead and participate at an expert-level with the feasibility of the most complex enhancements, automations and implementations review, analysis, and evaluation of current and future business processes. Develop solutions that solve the most complex technical and/or business issues. Proactively identifies opportunities and enhancements. Independently lead or participate in all phases of the software development life cycle, with focus on defining the underlying business needs, documenting those needs, validating conceptual systems designs, and assuring delivery quality through comprehensive testing and training. Analyze define and interpret business needs and issues by gathering, analyzing, documenting and validating the Business area(s) and user(s) technical (functional/non-functional) requirements. Create PRD (Project Requirements Document) for most complex enhancements, automations and implementations including defining Business, User and functional and non-functional requirements needed for approval by Business and for use by Design, Development and Testing teams. Troubleshoot systems problems, identify cause of problems, work with appropriate group to correct problem. Maintain communications with technical counterparts to guide the issues to cross-functional resolution and adopt best practices and ensure integration of specific application architecture into overall enterprise technology strategy. Lead testing efforts by defining, developing and implementing practices and procedures for complete end user test plans. Ensures all tests are conducted and documented according to standards. Identifies and documents system deficiencies and recommends solutions. Reviews, edits, analyze and create detailed documentation of business systems and user needs. Responsible for writing all QUALIFICATION REQUIREMENTS: Required: This position requires a bachelor's degree in Information Technology, Computer Science or Business or relevant work experience in business analysis, systems analysis and/or testing background and 6+ years of direct Business Analyst experience. • Experience in business process analysis, Work flow, task analysis, user acceptance testing and requirements analysis. • Proven ability to elicit, document, analyze and verify requirements. • Strong experience with user acceptance testing concepts. • Proven ability to work well as a team. • Demonstrated ability to lead problem solving business/technology teams and projects. • Technical writing experience and training experience. • Minimum of 4 years of demonstrated successful use of SDLC methodology or demonstrated knowledge of business processes related to the business area supporting. • Must demonstrate understanding of industry standard Business Analysis Best Practices. Required Abilities/Skills: • Relevant business and systems subject matter expertise. • Ability to work independently and as part of a team. • Excellent interpersonal skills including the ability to build consensus and agreement and bring resolution to contentious issues and entrenched interests. • Proven ability to lead problem-solving discussions. • Attention to detail and excellent analytical and problem-solving skills. • Advanced written and verbal communication skills. • Excellent organizational skills and ability to set priorities and handle multiple projects concurrently. • High level of analytical and problem solving skills • Extensive PC skills including Microsoft office software such as Word, Excel, VISIO and Power Point. • Experience in accurately modeling requirements using at least one if not more of the following: Functional Decomposition, Data Flow Diagrams, User Context Diagrams, Activity Diagrams, Decision Needs, Workflow modeling, Use Cases, Use Case Model Survey and Use Case Specification, Process Modeling, Prototyping • Demonstrated leadership skills. Experience with coaching, mentoring and providing feedback to associates as well as leading small teams of junior analysts.
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