Equal Opportunity Employer: Minority/Female/Disability/Veteran
Happy with your 2015 W2's? Our top Inside Sales reps made over $75K last year! Waste Management is the industry leader and we are seeing record growth and need to expand our Inside Sales Representative salesforce to help us capture our share of the market opportunity. We have the best tools, resources, training, and compensation plan in the services industry. In 2015, Waste Management was ranked # 26 in Selling Power magazine among the 50 best companies to sell for in the United States.
Over 75% of the reps we hire come from outside the industry and have diverse backgrounds in prospecting, negotiating and selling contract services. We are looking for more reps with a competitive drive, who can close new customer sales, maintain current customers, and maintain strong customer relationships. When you sell at Waste Management and hit your sales goals, you are rewarded with our lucrative commission plan, recognition incentives and awards. Our best reps just returned from a weeklong Circle of Excellence cruise in the Caribbean!
If you like what you have heard so far, learn more about this exciting opportunity to join a winning team below. Job Summary
The Lead Closing Inside Sales Representative position receives and closes customer leads from different sources. The Lead Closing Inside Sales Representative is responsible for closing new customer sales utilizing a consultative selling approach, maintaining current customers by utilizing creative problem solving and negotiation skills, handle service changes, and maintain strong customer relationships. Collaborates with a team of Lead Closing Inside Sales Representative to meet and exceed overall team revenue objectives. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Establishes and maintains a high level of customer satisfaction in all sales transactions. Establishes new customer accounts by negotiating service levels, pricing, billing and other required information and services. Consistently meets or exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling approaches for customer leads generated from internal sources. Closes prospective customers demonstrating knowledge of Waste Management services and solutions. Communicates concise and accurate information. Proposes customer solutions that are compliant with appropriate local, state and federal regulations. Utilizes appropriate systems to gather information, provide accurate information, and/or update customer profiles. Effectively use Waste Management sales productivity software tools (i.e., Pricing Tools, AMP, Record Setter, Proposal master, EPLM, etc) to execute sales campaigns via telephone marketing to consistently meet or exceed aggressive weekly and monthly sales activity goals. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Education and Experience
Education: High School Diploma or GED (accredited). Experience: 1 year of previous Customer Service experience. Preferred Experience: 2 years plus, Consultative Outbound Sales
Other Knowledge, Skills or Abilities Required
Excellent verbal, written and analytical skills Computer skills - MS Office Ability to react well under pressure and treats others with respect Identifies and resolves problems in a timely manner Prioritizes and plans work activities Focuses on solving conflicts and listening to others without interrupting Work efficiently and effectively, both independently and as a team to ensure exceeding call center's standards. Balances team and individual responsibilities and helps build a positive team spirit Adapts and able to deal with frequent changes in the work environment Able to manage difficult or emotional customer situations and respond promptly to service requests to meet customer commitments. Demonstrates accuracy and thoroughness to meet productivity standards in a timely manner. Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. About Waste Management
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
Being number one means WM invests in our Sales teams' success by providing access to state-of-the-art systems and processes, industry-leading services and the best leadership in the business. Our exceptional sales professionals help deliver satisfaction to our clients throughout North America.
If you are passionate about helping others succeed and you are seeking challenging and interesting employment, apply today!
Waste Management, Inc. is North America's leading provider of integrated environmental solutions.