The Business Partner is the liaison and valued strategic partner to the business and IT, accountable for the functional area IT strategy development and a number of portfolios including project, service, and investment, which enable efficient operations, innovation and the achievement of organization goals. The internal clients for this role are the Head of GBS Planning & Operations and team (which includes portfolio management, reporting & analytics, organizational change management, financial management, outsourcing & contract management, continuous improvement, knowledge management & training)
Using a consultative approach, this role partners with stakeholders to create strategic alliances and acts as the broker and advocate for technology needs, including projects and IT common and shared services. This role is also accountable for making connections to strategic and major IT service providers. The role leverages the portfolio of IT services where appropriate (e.g. VMO, PMO, Service Management) in the design and support of GBS Business Planning & Operations services
The Business Partner develops a deep understanding of the business, including knowledge of which technologies are used and why, as well as, how emerging technologies can provide business value.
The Business Partner is accountable for the financial integrity and alignment of IT investments in support of the functional area, maximizing business value of global and local initiatives. The Business Partner is also responsible for ensuring that initiatives are implemented and supported in accordance with Shire's technology standards and compliance and security guidelines.
The Business Partner builds and leads a productive and collaborative organization with a high-performing, innovative and aligned culture.
•Develop a thorough understanding of the end-to-end vision for GBS Planning & Operations, develop and drive an IT enabling technologies strategy that is aligned to the client area's functional and holistic business goals.
•Drive technology awareness and cultivate internal demand by leading stakeholder education and awareness initiatives
•Identify, develop and strengthen stakeholder relationships both internal and external to the organization and that extend cross-functionally across all levels of the organization
•Develop deep understanding of which technologies are used, the rationale, and the advantages, drawbacks and costs of these technologies
•Investigate how emerging technologies can provide business value to each client area. Challenge existing "best practices"
•Be a trusted advisor to client area's stakeholders, such that the business seeks out input and advice prior to making technology or project investment decisions
•Lead effective and proactive communications with stakeholders of all activities related to IT, including the benefits and impact of enterprise IT projects
Plan and Build:
•Lead the development of long-term, multi-year IT roadmap, programs and plans for GBS Business Planning & Operations
•Lead and facilitate GBS P&BO IT planning process and budget discussions, culminating in the prioritized annual investment portfolio
•Lead the development of sound business cases that support, improve and/or transform business operations, processes and strategy and that provide benefit to each client area, evidenced by an ROI/KPI measurement framework
•Provide senior leadership with visibility on projects and initiatives, including the profile, health and performance of each client area's portfolio
•Rapidly adapt to change and define creative, cost-effective solutions for Shire
•Interact and collaborate with IT teams, including other Business Partners, IT architects, IT peers and service partners across the IT organization to ensure understanding of each client area's needs and to deliver solutions to the client
•Collaborate with Service Management to define and deliver application support across the GBS Business Planning & Operations team's respective technology landscape, e.g. leveraging existing enterprise platforms, solutions and support
•Follow standard Shire methodology and ensure consistency of solutions with a focus on compliance
•Provide expectation of service levels (OLA or SLAs) and performance to the service management organization
•Collaborate with SIAM (Service Integration and Management) to ensure that appropriate service design and transition work has been conducted prior to transitioning from project to run teams
•Coordinate/oversee work among IT teams to ensure dependencies are understood, managed and communicated
•Manage internal IT-related tasks through implementation and ensure effective transition to appropriate service management teams
•People management responsibilities for Business Analysts, Solution Architect and other team members
•Coach staff in core IT competencies and seek professional development and job enrichment opportunities for team members
•Proactively contributes to one's own IT team by leading and participating in team meetings & creating a positive work environment
•Prepare annual budget and periodic forecasts for both personnel and investment portfolios
•In collaboration with PM, provide oversight and direction to ensure appropriate financial management of project costs
•Possess a working knowledge of Shire's financial and procurement policies and procedures, including RFx processes
Education & Experience Requirements:
•Bachelor's degree in information technology, computer science, engineering and/or business administration (required)
•Advanced degree in business or technology, such as an MBA (preferred)
•7-10 years working experience managing and/or directing technology projects and the management and delivery of technology solutions (required)
•More than 5 years working experience in an IT role supporting Business Shared Services clients and the associated business operations capabilities (required)
•Demonstrable Operational Excellence / Six Sigma business process improvement and re-engineering experience
•Experience with relevant information management systems - including digital and analytics capabilities - required
•Candidate must have technology and process experience and proficiencies in several of the following domain / process areas: e.g. Case Management, Collaboration & Portal technologies, Learning, Document & Knowledge Management solutions, Portfolio Management solutions, and other enabling technologies
•More than 10 years working in the Pharmaceuticals or Life Sciences industry (preferred)
Other Job Requirements:
Limited international travel for key meetings and workshops (to be agreed)
Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products across our core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine, Hereditary Angioedema, and Oncology.
A little about us:
At Shire, we help people with rare diseases and specialized conditions live their lives to the fullest.