Lead Product Specialist - Storage & Backup Services
Van Buren Charter Township , Michigan
February 26, 2016
Job Number



GE Digital

Business Segment

Digital Information Technology & Digital Thread

About Us

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted Position Title

Lead Product Specialist - Storage & Backup Services

Career Level



Information Technology

Function Segment

Core Technology

Location(s) Where Opening Is Available United States

U.S. State, China or Canada Provinces




Van Buren Township Michigan, Atlanta, Alpharetta Georgia,

Postal Code


Relocation Assistance


Role Summary/Purpose

The Lead Product Specialist - Storage & Backup Services works to bridge technology, customer needs, sales channels, and customer success. This individual will act as a central resource and driving force for the product management processes, product lifecycle management, financials & reporting, and marketing of a suite of Storage & Backup product(s) as they move from conception to distribution, delivering world class offerings that support the growth of GE businesses globally.

Essential Responsibilities

The Lead Product Specialist - Storage & Backup Services role will be responsible for:

• Analyzing and supporting the management of the product portfolio for a suite of products and services in Storage & Backup technologies

• Partnering with the Customer Engagement team to assist with the management of overall product health, viability, viability, and adoption for suite of Storage & Backup products and services

• Helping to define the roadmap for a suite of Storage & Backup products and services to maximize customer adoption and customer value

• Supporting the development of clear and exciting product positioning, value propositions, and product stories for a suite of Storage & Backup products, along with the Customer Engagement team, that position CoreTech Solutions as the preferred technology supplier for GE business units

• Partnering with the Customer Engagement team to gather customer feedback and align Storage & Backup product suite offerings to deliver on business outcomes

• Partnering with IT Engineering organization to determine how to maximize a set of Storage & Backup product offerings and current packaged solutions and services

• Assisting with the management of the product lifecycle plan and identify resourcing needs, from inception to retirement, for a set of Storage & Backup products, enabling the Engineering team to focus on delivery of technology solutions

• Contributing to New Product Introduction (NPI), and all associated functions, including business case validation, positioning, and the development of the strategy for the cost structure of products, service packages, and offerings for a group of GO CoreTech Solutions Storage & Backup products and services

• Communicating with and influencing internal and supplier teams to ensure Storage & Backup products developed and delivered as per the roadmap and strategic vision

• Helping to build product positioning strategies and influencing the delivery teams to ensure Storage & Backup products are positioned and implemented as per the vision

• Supporting the development of the strategy for the cost structure of a group of products, service packages, and offerings in Storage & Backup

• Helping to manage the budget and billing models for a set of product lines in Storage & Backup

• Contributing to the development of productivity strategies and tracking productivity targets for products and services

• Partnering with other product management teams to define a consistent, integrated, holistic product management approach for all products and services

• Facilitating the genesis of solutions in a productive, efficient manner, working across technologies and geographies to deliver customer-focused business outcomes

• Analyzing the marketplace, customers, and competitors to determine the right product features and benefits in order to maximize productivity for GE businesses


Basic Qualifications

• Bachelor's degree in Computer Science, Information Management, Finance, Product Management/Marketing, or other technical / IT field, OR in lieu of a degree: a HS diploma/GED and 4+ years of IT experience or equivalent military experience/training

• Minimum of 3 years of experience in IT infrastructure operations, IT Product Management, and/or IT Financial Modeling

• Minimum of 1 year managing IT budgets and preparing financial models for IT product, services and solutions

Eligibility Requirements

• Preferred location of the GE GO CoreTech Solutions Van Buren Township, MI; Atlanta, GA; MUST work out of a GO CoreTech Solutions location.

• Must be willing to travel 10-15% of the time

Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

• Minimum of 2 years of experience in and working hands on with Storage & Backup technologies

• Demonstrated competency in strategic thinking and leadership with strong relationship management ability

• Excellent communication, negotiating and influencing skills at all levels of the organization, as well as with external organizations

• Demonstrated customer focus - evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers to help shape their future initiatives

• Strong analytical and strong problem solving skills - communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable strategies and operational plans

• Change oriented - actively generates process improvements ; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly

• Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources; has experience working with others on a global basis; applies knowledge to coach and mentor others

• Ability to build/lead cross-functional teams, engage and influence individuals at multiple levels within and external to the organization, and influence direction with Senior IT Leaders

• Able to lead current and evolving initiatives across the matrix, leveraging global resources across verticals, business partners, and vendor resources as needed

• Strong business acumen; experience managing financials, budget, operating plans

• Ability to set and drive strategy in a complex business environment where technical requirements are continuously evolving and where technical and business solutions are undefined

• Ability to identify and capitalize on synergies (technical, process, etc.) across the organization in order to maximize the functionality of the technology and drive business solutions

• Deep experience in business intelligence and data analytics

• Proven experience in delivering infrastructure and Cloud solutions

• A track record of successfully delivering products to the market

• Excellent understanding of BI and analytics market

• Experience leading a team of Product Managers is preferred

• Experience engaging with customers in all phases of the product cycle - from pre-sales to ongoing operational delivery and support

• IMLP / AIMC Graduate (GE Internal Candidates Only)

• Six Sigma Green Belt or Black Belt Certification (GE Internal Candidates Only)


A little about us:
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