Job Location: United States : North Carolina : Charlotte
Brighthouse Financial is a new company established by MetLife. We’re on a mission to help people achieve financial security. Built on a foundation of industry knowledge and experience, we specialize in offering essential annuity and life insurance products designed to help customers protect what they’ve earned and ensure it lasts more predictably. In an industry that often has a reputation for complexity, confusion, and cost, Brighthouse Financial is different. Our approach includes simplicity, transparency, and more value so customers can face the future with confidence.
Brighthouse Financial is seeking passionate, high-performing team members to help us carry out our mission and be part of an exciting journey toward improving the financial futures of our millions of customers. Sound like you? Read on.
The Lead Records Manager will have accountability for designing a strategy, collaborating with a diverse set of stakeholders and operationalizing a plan to develop the organization's Records Management (RM) function. Directs operations that may include records management, forms management, electronic information and image management, paper records and corporate/related archives to ensure information is managed efficiently and effectively. The Lead Records Manager is accountable for the day-to-day management, oversight and direction of the records management program.
In terms of teaming, the Lead Records Manager will lead a lean, cross-functional internal team that is supported by a leading Managed Service Provider (MSP) and other service providers. The Lead Records Manager will also be responsible for collaborating with Brighthouse Financial’s compliance, data governance, operational risk management, legal and audit functions. Cost and associated risk factors will be key variables to rationalize and balance to ensure program success.
This Lead Records Manager will be responsible for developing a strategic plan for a Records Management program (RM) using leading practice methodologies to support and achieve long-range organizational goals. As part of the strategy and plan, the Director should:
The Lead Record Manager will also be responsible for communications, internal marketing and risk management:
Brighthouse Financial is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Brighthouse Financial's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
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