Lending Assistant, Technology & Life Sciences
The Lending Assistant is responsible for supporting the lending department and officers in administering operational aspects of assigned lending relationships and customer service to lending customers. Position Responsibilities:
* Assist lending officers with the administration and development of commercial banking relationships including daily interface with customers, other financial institutions and internal departments. * Provide customers with a central information point for inquiries regarding transactions, account status and operational issues. * Act as a liaison between customers and lending officers to facilitate account servicing. * Research and coordinate resolution of routine account problems related to overdrafts, returned items, stop payments, etc. * Provide basic secretarial support and coordinate reporting, report distribution and file management for lending officers. * Deal with complex customers (large to multinational corporations, participations, syndications, etc.) and/or train and assist the other Lending Assistants and overseeing the workflow.
Travel Travel is not required of this position.
Relocation Relocation assistance is not available.
* High School Diploma or the equivalent (GED) * 3 years of customer service experience in a telephone and face-to-face environment * 3 years of banking or financial service environment experience * 3 years of word processing and spreadsheet software experience
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled