Level 3 Desktop Support
, New York
October 18, 2017

Support all service team responsibilities and projects assigned by management. Ability to solve technical and operational problems, showing a high level of customer service and project management skills. Working knowledge of Active Directory, GPO #146;S, application support with Microsoft Exchange, SharePoint, SQL and Office products. Troubleshoot mail flow and email connectivity issues. Maintain, install, and support IIS, FTP, SQL, and other third party software products. Understanding of TCP/IP subnetting, Install and support LANs, WANs, and network segments and internet service connections. Ensure network connectivity throughout a company #146;s LAN/WAN infrastructure is on par with technical considerations. Maintain the integrity of customer networks, servers, and security. Assist with software and hardware upgrades and new installations. Understanding of information security and ability to apply it effectively.? Log and track calls using ticketing system. Develop network and system support documentation. Participate in the technical side of strategic business projects, providing expertise for decision makers. Self-Managed, fast learner, organized, motivated, and efficient.

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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