Licensed Optical Store Manager - North Baldwin

  • Company: CVS Health
  • Location: Baldwin, New York
  • Posted: November 19, 2017
  • Reference ID: 726394BR
Position Summary:
At the Optical Center Inside CVS, our mission is to help people on their path to better health, and look great while doing it. Our focus is world class quality of patient care, combined with best in class customer service and technology to deliver an outstanding eyecare and eyewear experience. We offer flexible work schedules and a competitive compensation packages. As part of the largest pharmacy healthcare company in the US, a career with the Optical Center Inside CVS offers opportunity for leadership growth and development.

The Optical Store Manager is responsible for delivering key results through our brand pillars: innovation, collaboration, caring, integrity, and accountability. Leadership competencies such as Recruiting Top Talent, Drive for Results, Motivate and Influencing, Coach and Develop, Foster Teamwork, and Critical Thinking will deliver successful top line results and profit management. Exceptional organization skills are required for success in this role, in addition to collaboration with multiple stakeholders within and outside the organization. The major responsibility of the Optical Store Manager is to drive profitable sales growth through the delivery of outstanding customer service.

Position Summary

* Recruit/Interview/Select Top Talent to fill all open positions in optical center.
* Develop and train a team of Optical Associates to deliver core cultural and business results.
* Responsible for the overall sales and profitability of the optical center. Create a sales culture.
* Ensure each store is effectively merchandised and presented according to standards
* Enforcement of corporate policies and procedures.
* Motivate and Inspire store associates to deliver great experiences and results.
* Analyze center KPI and NPS scores. Make recommendations on how to improve top line results and profit.
* Foster Teamwork with Optometric Providers to ensure seamless customer and patient experience.
* Goal and solution orientated and able to self-manage complex tasks.
* Flexibility and composure in fast paced and ever changing environment.
* Implementation and Leadership of Managed Care coverage and claims processing.
* Confronts problem performs promptly. Celebrates and recognizes top performers. Develops developmental plans for all associates to succeed.

Required Qualifications:
* Maintain a valid ABO, and state license is in good standing. Applicable in licensed states only per state requirement
* At least 1 year of Optical Leadership Experience
* Developed communication skills, both verbal and written
* Strong Leadership and critical thinking skills
* Knowledge of optical industry lens, frame, insurance, and problem solving principals
* Strong track record of cross-functional collaboration

Preferred Qualifications:
* 5 to 8 years of related work experience

* High School Graduate or equivalent required
* Bachelors Degree preferred

Business Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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