Linux Support Engineer
Newark , Delaware
November 09, 2016
Responsibilities: • Provide accurate and efficient support to customers • Provide timely and clear communication to customers • Confirm and report defects to development team • Write technical documents for the Solutions Knowledge Base • Support all components and process of the client software • Support new and existing client software installations over the phone as well as via WebEx (desktop sharing) within established SLA's and SLO's • Owning issues and seeing them through to resolution and customer satisfaction • Applying OS, DB, hardware and product updates to customers • Assisting other Support Engineers in their duties • Administrating virtualized environments • Managing virtualized hardware

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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