The Lobby Greeter or mo’olelo (storyteller) will act as a good will ambassador for the resort, welcoming guests with warm, authentic Hawaiian hospitality. Lobby Greeter will be present in the lobby and other areas of the resort, and actively engage with guests by talking story, answering questions, offering warm welcome and departure greetings and providing directions while working in conjunction with the concierge team to ensure guests an excellent stay. Duties to include, but not be limited to the following:
Welcome Guests with Aloha or a hui hou Engaging actively with guests to make a personal connection Directing guests to locations, departments or colleagues as needed Talk Story with guests in and around the Lobby seeking out opportunities to share local culture and history Introduce guests to the architecture and cultural items in the resort and in the area
A little about us:
Hyatt’s goal is to become the most preferred hospitality brand – loved and respected by all. We listen and evolve to meet and anticipate the needs of our colleagues, guests and partners.