- Consults with customers on their skin care needs, conducts skin care analysis and recommends appropriate products.
- Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Training & Personal Development
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the LOOK boutique Lead.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly department condition and appearance.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Assists other LOOK boutique team members when not providing services to a customer.
- Has working knowledge of store systems and store equipment.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance.
- Attends training and completes PPLs requested by Manager or assigned by corporate.
- Maintains professional appearance at all times.
A little about us:
The training you received, the discipline you embraced, and the responsibilities you held in the military will serve you well at Walgreens.