Robert Half is seeking multiple Macintosh Help Desk Analysts to join our client, a nationally known and successful software business, to assist their internal employees with IT needs. This will be a long-term contract position with the possibility of converting to permanent in the future. Work with other talented support professionals in a big-name tech company with a global presence much like Twitter, Facebook, Google, and LinkedIn. Do you want a hip, clean, new, and fun environment to work in? Our client's Hillsboro-based location features the following amenities: • Free coffee bar. • Modern work area, individual work spaces. • Indoor and outdoor dog park (bring your pup to work!). • Healthy food provided to employees. • Paid volunteer work. • Sports areas including basketball, a running track, and a volleyball court. • Free on-site bicycles. The Technical Support Agent is responsible for providing remote support (over the phone, via email, and chat) for internal employees only (no customers). You will have the support of a well-documented Virtual Knowledge Base as well as the support of your team. Customer service and accurate resolutions are the two main focuses and goals of this position.