Mail Data Program Manager

  • Company: R R Donnelley
  • Posted: December 05, 2016
  • Reference ID: 205600

T/O Printing, an RR Donnelley Company, in Westlake Village, CA is looking for an experienced Mail Data Program Manager.

Ideal candidates must demonstrate a general knowledge of basic postal regulations and mail piece design requirements; be skilled in importing, processing and preparing pre-sorted mailing lists using BCC Mail Manager; working knowledge of the CASS and NCOA processes and preparing the proper documentation. Program Manager will be assigned to accounts that are considered cross-functional, complex or ultra complex in nature. 

Responsibilities include: 

  • Managing multiple assigned integration projects to completion;
  • Finalizing customer scope document;
  • Import, cleanse, CASS, NCOA and presort client provided data files to client specifications;
  • Demonstrate a complete knowledge of USPS Postal Regulations and be willing to take initiative to keep up to date USPS changes;
  • Prepare Postal Documentation as per USPS standards to avoid errors and/or rejections on day of mailing;
  • Understanding of Drop Shipment Procedures, International Mailings, Mailing Permit Application and Mail Piece Design processes;
  • Creating a risk assessment; Complete gap analysis, Engaging business owners/stakeholders as needed;
  • Creating and maintaining the project plan and all daily project activities;
  • Coordinating interrelated operational tasks required to support the proposed solution;
  • Tracking issues; Monitoring milestones communicating progress, and escalating and resolving issues until project is live and transitioned to sales/operations to maintain. 
  • Handle special projects as assigned by management and serve as a mentor to other team members. 
  • Ability to interact with and effectively communicate file concerns/issues in a professional manner with senior management on a regular basis.


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