Manager, Account Management
San Francisco , California
March 10, 2017
Manager, Account Management- Technology Vertical West
San Francisco
LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world's workforce in ways no other company can. We're much more than a digital resume - we transform lives through innovative products and technology.
Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.
We are looking for an Account Management Manager to join our Marketing Solutions team in driving the success of our sales team. In this role, you will be responsible for overseeing a group of front-line account managers who support the LinkedIn Account Executive team. You will play a vital role in making sure that account managers drive the maximum amount of leverage and productivity into their sales team.
Responsibilities :
  • Lead through compassionate management and inspire a level of team excellence through a deep understanding of an individual's personal development and career goals
  • Be able to provide constructive event-based feedback and deploy effective performance improvement plans
  • Learn the most common components and best practices of LinkedIn Products, LinkedIn workflows, systems and execution
  • Consistently lead through our LinkedIn values and culture, making team members aware and appreciate the common manifestations
  • Train for excellence and spot areas of team or individual skill deficiency
  • Lead change management conversations with data
  • Prepare effective trainings or coaching that help improve team efficiency, productivity, customer satisfaction or flawless program management
  • Serve as a cross-functional lead for core sales team leadership and business partner teams (Sales, Ad Ops, Solutions, Marketing, Finance, Product and Legal)
  • Master LinkedIn process execution and constantly optimize individual and team time resources
  • Take on extra-curricular projects to support director in making material improvement to our LinkedIn business process or operations
  • Know the appropriate SMEs that need to be leveraged to create a happy customer experience and execute programs efficiently
  • Become intimately familiar with what is possible, where to get information, how to execute and what hidden pitfalls to avoid
Basic Qualifications :
  • 5+ years of experience in the digital advertising industry, account management or professional services
Preferred Qualifications :
  • Extensive experience working in a client-facing role
  • 2+ years of management experience
  • Experience leading strategic, cross-functional and process improvement projects
  • Familiarity with common agency reporting systems and tools
  • Excellent communication and analytical skills
  • Demonstrated ability to be strategic, flexible, and agile in fast paced, high growth environment

A little about us:
LinkedIn's vision is to create economic opportunity for every member of the global workforce. Our employee talent is our #1 operating priority.

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