The primary role of the Bariatric Coordinator is coordination of care for bariatric surgery patients and management of ongoing Bariatric Surgery Center of Excellence (BSCOE) compliance. This includes bariatric program development, patient and staff education, as well as the oversight of multidisciplinary teams and acting as the liaison between the hospital and the surgical practices.
• Assists in administrative functions and the development & implementation of patient care protocols, clinical pathways and in updating patient policies and procedures for care of bariatric surgery patients
• Makes daily rounds on all bariatric surgery patients. Assesses and monitors the continuity of care and expedites and coordinates the delivery of services to facilitate a patient's progress throughout the continuum of care, from point of first interest, through the qualification period, the surgery process, post-op care, and post discharge to achieve desired quality outcomes
• Assumes a leadership role to facilitate interdisciplinary collaboration and review the plan of care and communicate findings effectively with all members of the multidisciplinary team.
• Maintains outpatient records accurately, completely, timely and confidentially according to policies
• Facilitates patient and family education, and the discharge process to promote continuity of care after discharge and optimal patient outcomes. Reviews and revises patient education materials. Performs telephone follow-up surveys on patients post discharge, at specified intervals and annually for up to 5 years
• Functions as a clinical liaison and resource for the hospital program. Is responsible for assisting the hospital with achieving and maintaining BSCOE certification/accreditation through meeting or exceeding COE standards of care and participating in site visits, tour of facility, evaluation of center and quality of care, interviews, random chart audits and rectifying any identified issues
• Assists in the identification and reporting of quality issues, and in the development of a performance improvement plan for the Bariatric Surgery Program to assess and improve the quality and efficiency of the program including but not limited to quality assessment, utilization review, risk management, and infection control. Identifies appropriate indicators to monitor and track and in conjunction with marketing, tracks patient data advertising campaigns, and patient referral outcomes
• Works in conjunction with and assists leadership and clinical nurse specialists in developing curriculum and providing skills labs or in-service education for Medical Staff, employees or contract staff regarding the special needs of bariatric patients. (Sensitivity training, lift & transfer techniques, complications of bariatric surgery, post-op care psychosocial needs etc.)
• Assists and attends monthly community lectures and support group meetings, and keeps class advertising and calendar listings updated for the website and other advertising venues. Coordinates and collaborates with the patient support group facilitator and facilitates meetings as necessary in the absence of a facilitator. Facilitates and participates in the post-op patient care lectures including nutrition, exercise, and psycho-social changes
• Conducts pre-operative patient education classes
• Exhibits behaviors and actions which create a high level of patient/ customer satisfaction, which contributes to positive patient/customer relations and which reflect respect for the patient's/customer's rights, needs and confidentiality
• Promotes the practice to referring physicians and referral coordinators. Maintains contact with referrals offices and hospital departments, addresses problems immediately and searches for ways to improve service and increase referrals
• Attends required meetings and participates in committees as requested
• Participates in professional development activities to keep current with health care trends and practices
• Prepares reports and manages assigned projects
• Maintains strict confidentiality of personal health information (PHI) following Premier HIPAA policy and government regulation. Maintains strict confidentiality of employee information
• Partners with Marketing to coordinate patient outreach efforts
• Demonstrates effective communication and human relation skills which promote harmony and teamwork
Clinical license required
3 years of experience in a leadership role in an acute care setting.
Clinical experience preferred. 5 years of experience in a leadership role in an acute care setting.
A little about us:
HCA is the nation’s leading private provider of healthcare services. Comprised of locally managed facilities which include 230,000 employees at over 160 hospitals, over 120 surgery centers and 100 urgent care facilities in 20 states and the United Kingdom