Manager, Client Marketing- Digital/Online
Chicago , Illinois
April 02, 2017

BabyCenter, a part of the Johnson & Johnson family of companies, is currently recruiting for a Manager, Client Marketing to be located in San Francisco, CA or Chicago, IL.

BabyCenter® is the world’s partner in parenting. The #1 pregnancy and parenting digital destination, BabyCenter reaches more than 40 million moms and dads monthly in 11 languages from Canada to the Middle East to China. In the United States, 7 in 10 babies born last year were BabyCenter babies. BabyCenter provides parents with trusted information, advice from peers, and support that’s Remarkably Right® at every stage of their child’s development. Products include websites, mobile apps, online communities, email series, social programs, print publications, and public health initiatives. BabyCenter also leverages its industry-leading audience engagement to provide unparalleled insights and innovative marketing solutions to the world’s top brands, retailers, and institutions. Additionally, BabyCenter is committed to improving maternal health globally, and – through its Mission Motherhood™ campaign – works closely with nonprofits, NGOs, and governments to help make motherhood safer for all women. BabyCenter is a member of the Johnson & Johnson family of companies.

This is a full-time position for a digital Manager, Client Marketing on the North American Client Marketing team and will be responsible for the day-to-day client/agency relationships with our advertisers. He/she helps manage the development of effective Internet marketing/advertising campaigns with other key departments, including ad operations and technical groups. This process includes driving development, strategy, and best Internet marketing practices with the Regional Account Manager and Director of Client Marketing. After campaigns launch, the Account Manager is responsible for ensuring delivery, reviewing monthly reports, analyzing results, and then acting on results with recommendations for optimization.  The Account Manager also plays a role in co-marketing activities with key partners and works to initiate, lead, and promote the adoption of digital media best practices.


  • Manage day-to-day client relationships
  • Strategize and develop client promotions and media campaigns, advising clients on best Internet practices and on BabyCenter’s value proposition
  • Lead internal development resources (creative services, research, marketing, and ad operations) in creating sponsored content and custom features that meet clients' needs while adding value for BabyCenter users
  • Drive timelines and manage development of advertising banners and emails
  • Communicate and keep clients informed of all issues related to their campaign
  • Manage monthly reporting and analyze campaign results and metrics of success
  • Proactively make recommendations to optimize clients' ad performance
  • Develop and maintain strong, collaborative working relationship with clients and internal teams (including Sales partners)
  • Be the first point of contact for managing client concerns and ensuring timely resolution
  • Contribute to overall media business and product planning

  • A minimum of a Bachelor’s Degree
  • 2+ years of work experience, including advertising agency account management, media planning, Internet marketing, or related experience is required
  • Proven client management/partnership experience with Fortune 500 companies required
  • Proven project management and analytical experience and skills, including Excel and PowerPoint required
  • Proven experience in management of creative development for online media campaigns preferred
  • Must be a quick learner with a demand for excellence who enjoys creating and working in a fast-paced environment, functioning well independently and on teams
  • Background in Internet and online media, including familiarity with online ad-buying models and measurement preferred
  • Comfort with DoubleClick/DART/ad serving and with rich media vendors such as Sizmek preferred
  • Excellent oral and written communication skills; comfortable presenting in front of a group
  • Ability to think strategically while managing details
  • Strong interpersonal skills for working both internally as part of a team and with clients
  • Media planning experience a plus
  • Up to 5% travel 

Primary Location
United States-California-San Francisco
Other Locations
North America-United States-Illinois-Chicago
BabyCenter, LLC (6009)
Job Function
Requisition ID

A little about us:
Johnson & Johnson cares for the world - bringing innovative ideas, products and services to advance the health and well-being of people.

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