SimplexGrinnell, a division of Tyco International, is a recognized leader in the manufacture, sales and service of state-of-the-art monitor and control systems for fire alarm, integrated security (access control, CCTV, intrusion alarm), communications, nurse call, portable fire extinguishers, suppression and sprinkler fire protection systems. SUMMARY:
The primary function of this position is to manage the Electronics and Mechanical delivery process, maintaining a high level of customer satisfaction while maximizing operational efficiencies, controlling costs within the district and meeting corporate financial goals. This position will manage project engineering, project management, CAD operations, order entry, installation and technical installation support. RESPONSIBILITIES: CUSTOMER SATISFACTION:
Coordinate with sales to analyze customer requirements and contractual obligations, determining the best possible SimplexGrinnell application. Responsible for executing the solution for total customer satisfaction. This includes maintaining effective two-way communication with the customer from the initial order point to the warranty period. FISCAL RESPONSIBILITY:
Responsible for executing the highest quality delivery at the lowest possible cost. Responsible for operating within an approved financial plan, which includes direct costs, indirect costs, accounts receivable and profitability. OPERATIONAL RESPONSIBILITY:
Oversee the support activity associated with the submittal process, engineering, technical support, CAD operations, installation schematics, equipment delivery, outside purchasing, scheduling, labor planning and business issues, such as, bonds, insurance and approvals. Interface with service department to insure seamless project turnover. INSTALLATION RESPONSIBILITY:
Manage all installation requirements including material purchasing, project scheduling, with fiscal responsibility, installing through SimplexGrinnell installer or subcontractor management in accordance with company policy in a cost efficient manner. Manage the technical installation support activity including programming and operating systems according to customer specifications and applicable code requirements. PRODUCTIVITY IMPROVEMENT:
Ensure that effective performance measurements are assigned and employees are motivated to achieve and exceed objectives in a professional, timely and quality manner. Coordinate with and support the sales representatives in order to better serve the customer, grow the business and ultimately increase the sales volume per sales representative. PERSONNEL MANAGEMENT:
Hire, transfer, terminate or affect other personnel actions for subordinate employees. Set goals and objectives for subordinates, communicate expectations to employees, and periodically review subordinate's performance. Identify areas of improvement and implement necessary development and training programs or other appropriate actions. Responsible for assisting in meeting equal employment opportunity / affirmative action program goals and objectives. Abide by Federal, State and local laws and regulations, as well as company policies and programs. Maintain and enhance a positive and supportive work environment, which eliminates the causes and/or perceived need for outside third-party intervention. SAFETY COMPLIANCE:
Accountability for employee and office compliance with corporate safety programs. Responsible for ensuring that employee safety training is thorough, complete, and up to date within tables. Identifies safety hazards and issues and notifies corporate safety office for recommendations and corrective actions. Implements safety recommendations and corrective actions in a timely manner.
Perform other duties as directed. SCOPE:
The scope of this position is to interact with all employees within the district and direct the activities of project engineering, CAD operations and the installation group as well as interacting with headquarters and the customer on a day-to-day basis. IMPACT:
This position has direct impact on the profitability of the district, quality of performance, the company's image and reputation as well as market share for the assigned territory. Job Qualifications: Education:
A Bachelor's degree preferably in a business or engineering discipline. Experience:
Minimum five years experience in management of district operation activities and industry experience. Other:
- Requires good interpersonal skills, along with effective writing, speaking and presentation skills.
- Demonstrated management/leadership abilities to include training, team building, presentation and negotiation skills, branch administration and effective interaction with customer/company management.
- Must obtain and retain NICET Level II Certification.
- Knowledge of applicable local, state and federal codes required.
- Computer fluency in Windows, Excel, and other Micro-Soft products.
Only applicants that possess the minimum qualifications will be considered. Candidates must successfully complete an employment background investigation and drug screening. SimplexGrinnell offers excellent compensation and benefits program, including educational assistance, employee stock plan and matching 401(k) plan. For more information on SimplexGrinnell, please review our home page at: www.simplexgrinnell.com .
Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries.