High profile position, within Discover Lean Group, reporting to Lean Architect (Director). Based in Riverwoods, IL.
Discover is a strong company with several reasons to celebrate, including award winning customer feedback, industry-leading employee feedback and strong financial performance. To enhance our edge, we'd like to be faster, focus even more on the customer, and be more efficient. To help do this, we are implementing a lean management system - a way of managing and working that will engage everyone to continuously improve what we do every day. The Change Agent will play a critical role in implementing this company-wide transformation. He/she will be part of a select team of highly skilled and motivated individuals that runs the transformation in specific areas, and is responsible for ensuring the transformations success.
The Change Agent will help in implementing the management system across Discover. He/She will be responsible for:
A little about us:
Discover is one of the most recognized brands in U.S. financial services. We’re a direct banking and payment services company built on a legacy of innovation and customer service.