Manager, Learning Evaluations and Data

  • Company: Visa
  • Posted: April 15, 2017
  • Reference ID: 109757134
Company Description
About Visa:

Common Purpose, Uncommon Opportunity.  Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and
the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Lead the development of tools, strategy and methodology to evaluate the effectiveness and impact of enterprise-wide Learning & Development (L&D) products and programs at Visa. Manage tools to effectively display all L&D data. Successfully embed learning data into the fabric of the L&D organization.

  • Develop tools, strategy and methodology for the
    evaluation and measurement of enterprise-wide L&D products and initiatives

  • Manage existing tools used to automate reporting
    infrastructure such as rosters, dashboards, LMS data retrieval and integration

  • Oversee the collection, compilation, evaluation, and
    reporting of evaluation metrics for enterprise-wide L&D products and

  • Continually research, identify, and apply industry best
    practices for the testing, measurement, and evaluation of learning

  • Directly support the Learning Operations team, part of
    Visa's Enterprise L&D team

  • Collaborate with L&D design and delivery teams to
    achieve valid, reliable, and measurable learning results

  • Present well organized, visually compelling, meaningful
    evaluation reports and recommendations for improvement based on data and
    business needs

  • Monitor key business indicators to proactively recommend
    potential opportunities to leverage L&D solutions to solve for business

  • Function as a subject matter expert regarding the design
    and development of measurable learning evaluation at an enterprise level

  • Conduct quality reviews of learning materials,
    experiences, and programs

  • Build trust, effectively communicate, and influence key

  • Leverage learning metrics to boost employee performance
    and happiness

  • Partner with vendors to execute evaluation and
    assessment strategy


  • Deep knowledge of instructional design including needs assessment, participant and program evaluation, curriculum design and

  • Knowledge of all aspects of training assessment and evaluation practices including task analysis, assessment strategies, validation methodologies, and test item development, validation, and analysis techniques

  • Experience with experimental design for learning

  • Graduate degree in Education, Learning Sciences, Organizational Psychology, or a related field and 3-5 years of experience or commensurate education and experience

  • Advanced level user of relevant tools, including testing and survey platforms, statistical analysis, social science analysis technology, data visualization and presentation tools

  • Ability to communicate technical and non-technical information effectively in person, virtually, via written and oral communications

  • Ability to write instructional materials, technical and non-technical reports, presentations, and briefing papers

  • Demonstrated ability to influence peers, leaders, and
    key stakeholders    
  • Excel at proactively getting work done and identifying  priorities under minimal supervision

Additional Information
"Visa will consider for employment qualified applicants with criminal histories
in a manner consistent with the requirements of Article 49 of the San Francisco
Police Code."

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