Manager, Learning Technologies

  • Company: McKesson Corporation
  • Posted: November 21, 2016
  • Reference ID: 16009236-en-us

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.

As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.

We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.

As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.

Join our team of leaders to begin a rewarding career.

Position Description


The US Pharmaceutical division of McKesson is looking for a Manager, Learning Technologies to guide and direct the development of instructor-led training for the field sales force as well as the development and management of the learning management system for both sales and customer care. 

Key Responsibilities

The Manager, Learning Technologies is the lead instructional designer and instructional technology specialist.  This position is responsible for building online and instructor-led course content and ensuring instructional integrity of all programs and courses developed by the Instructional Designers.​ The Manager works with key stakeholders collaboratively address strategic challenges related to reviewing and implementing content provided by course developers in order to create the optimal developmental experience for the participant.​ The Manager is also responsible for all aspects of the Learning Management System from course uploading/maintenance, curriculum management, participant assignment, and results reporting.​
  • Set department objectives and overall design guidelines for a team of instructional designers and contractors tasked with analyzing and testing course content and translating content assets into multiple formats
  • Report on performance to stakeholders
  • Lead effort to improve, modify, and/​or streamline processes as a means to address inefficiencies, control weaknesses, and keep in step with an ever-changing operational environment; ensure that processes and practices support McKesson’s quality goals
  • Lead and support organizational change prompted by the introduction of new technologies and processes
  • Act as the ID Lead to oversee the growth and development of the instructional design team; support them in building their skill set, staying abreast of developments in the online learning industry, and growing as leaders and experts
  • Introduce industry best practices into team operations as appropriate
  • Represent the instructional design team to stakeholder groups throughout McKesson
  • Establish and maintain strong partnerships with key subject matter expert groups to ensure alignment across business functions.


Critical skills -

  • At least 3 years experience in the field of learning or education
  • 2+ years technical writing experience including building online and instructor-led course content
  • 2+ years working knowledge with Cornerstone
  • 1+ years experience managing a Learning Management System from course uploading/maintenance, curriculum management, participant assignment, and results reporting
  • 1+ years experience in a CRM (preferably Salesforce)
  • Familiarity with online learning platforms and related technologies (e.​g.​, HTML, Captivate, Flash,  learning content management systems)
  • Microsoft Office skills required


Additional knowledge and skills –

  • Proven experience collaborating successfully with leaders in other disciplines and organizations
  • Proven ability to lead effectively in a dynamic environment
  • Excellent writing, critical thinking, problem solving, interpersonal and communication skills
  • Microsoft Office skills required

Education –

  • Degree required, preferably in instructional design, instructional technology, or a related field OR equivalent technical experience

Physical Requirements -
General Office Demands

Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement
No agencies please.

Share this Job