Manager, Online Channels Delivery Team Project Manager

  • Company: Capital One
  • Location: Richmond, Virginia
  • Posted: January 07, 2017
  • Reference ID: R16920
West Creek 5 (12075), United States of America, Richmond, Virginia

Manager, Online Channels Delivery Team Project Manager

As part of the Online Channels Delivery Team, you will support matrixed delivery of initiatives within TM Product.

The Role:

- Supporting the Online Channels value stream within Treasury Management Product and Commercial Banking

- Connecting dots to ensure that all scope is appropriately dispositioned and delivered across trains

- Ensuring processes are adhered to and improved across Online Channels

Responsibilities will include:

- Building expertise in the Online Channels space, inclusive of systems, client profiles and usage

- Partnering cross-functionally with stakeholders and customers to provide thought partnership to effectively drive delivery of commitments

- Designing, developing, and managing comprehensive tracking across trains to assess and address issues, risks, decisions, interdependencies, and status associated with the Online Channels space

- Capturing, actioning and escalating impediments to ensure that teams are effective and work unencumbered

- Ensuring that teams are grooming, prioritizing and maintaining backlogs that are mapped for connected interdependencies

- Attending and participating in program and team scrum and release ceremonies

- Partnering with Product and delivery teams to identify and resolve ambiguities and negotiate tradeoffs

- Identifying and resolving gaps in processes and delivery

The person will:

- Exhibit outstanding influencing skills to effectively drive delivery efforts

- Demonstrate a proven track record of both delivery (as a Project Manager, Scrum Master, or Release Train Engineer, bringing the ability to prioritize and manage work in a dynamic complex environment) as well as analysis (as a Business Systems Analyst, Process Manager or Project Manager, bringing the ability to delve into complex issues and decipher solutions)

- Have excellent communication, partnership and influencing skills which are essential for interacting and communicating with key stakeholders at all levels across the company (including Senior Executives) to manage, inform and influence outcomes

- Be comfortable working through ambiguity for a sustained period of time


Basic Qualifications:

- Bachelor’s Degree or Military experience

- At least 8 years of project delivery, or at least 8 years product development, or at least 8 years system migration, or at least 8 years system development experience

- At least 2 years of experience writing requirements and documentation or at least 2 years process design and management

- At least 2 years of experience leading cross-functional efforts and working closely with business stakeholders, or at least 2 years of experience leading intent providers, or at least 2 years of experience leading development teams

- At least 2 years of experience using Agile methodologies for product development and delivery

Preferred Qualifications:

- Masters of Business Administration

- 8 years of product development, system migration, or system development experience

- People Management experience

- PMP certification, Lean certification, other Agile certification or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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