Manager, Operations

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. Today, we are building a new kind of healthcare company - one that is ready to help create a healthier future for all of us.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you'll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

This high impact role in Merck Manufacturing assures that products manufactured comply with cGMPs, operating procedures, and other applicable regulations.

The incumbent will:
  • Manage the direct processing of materials and the associated hourly workforce to ensure attainment of business results.
  • Effectively collaborate with and manage a work team with specific responsibility for motivating others, ensuring performance, schedule execution, task coordination, equipment and area preparation and effective administration of personnel policies and procedures.
  • Manage conflict and effect resolution to technical and personnel challenges is key as is openness to change and the ability to effect positive change.
Because our business is dynamic and advances in science and technology require new methods of production we are looking for individuals who can do the following:
  • Collaborate with team members in the identification and implementation of continuous improvement initiatives and action plans.
  • Support activities in the areas of cost containment, efficiency, productivity, energy conservation, waste minimization, operational excellence and lean practices.
  • Demonstrate integrity, credibility and flexibility in their daily performance so as to motivate others to do the same.
  • Assure compliance with safety and environmental practices, cGMPs and SOPs in the work area.
  • Participate in external and internal audits and inspections.
  • Initiate the investigation when a quality or safety event occurs during the shift.
  • Work with members from Quality and Technical Services to properly handle unplanned events.
  • Ensure that corrective actions are implemented.
  • Ensure that personnel under his/her supervision are properly trained in cGMPs, procedures, good documentation practices and regulatory matters.
  • Participate in design and implementation of training and development programs.
  • Perform performance management and disciplinary process.
  • Ensure materials receiving and verification in the work area, equipment cleaning, set-up and area cleaning and verification are completed according to procedures.
  • Assure that materials are properly handled and equipment is properly operated according to SOPs, guidelines, and regulations.
  • Maintain control of processes and product quality by ensuring compliance with cGMPs, safety and environmental regulations.
  • Monitor the manufacturing processes during the shift
This position will rotate shifts based on Operational needs.

  • Required: B.S. with emphasis in Science or Engineering
Required Experience:
  • Two (2) years working experience in cGMP, military leadership or equivalent environment
  • Willingness to work off-shift or weekends
  • Computer literacy in MS Office, Word, Outlook, Excel
  • Ability to identify and implement solutions for continuous improvement initiatives
Preferred Experience:
  • Two (2) years cGMP experience in a sterile, bulk, or finished pharmaceutical environment.
  • Two (2) years supervisory experience in a heavily regulated industry (ex. FDA, Military, Nuclear, Petro-Chemical)
  • Manufacturing plant experience in operational capacity
  • Experience working within a Union environment Experience with working in SAP or other Enterprise software
  • Technical writing experience related to investigations in to mfg process variation
Our employees are the key to our company's success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Our Company's benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives. If you need an accommodation for the application process please email us at

Search Firm Representatives Please Read Carefully:
Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

Visa sponsorship is not available for this position.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster
EEOC GINA Supplement​

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